'You're kidding' - how Aussies banks mistreat customers

The government's plan to beef up the banking regulator's powers could see executives facing stiff penalties for "honest, if mistaken, risk judgments", Commonwealth Bank director Harrison Young says.

St George makes $9.3 million claim against Glenn Rosewall

St George Bank is taking legal action seeking $9.3 million from former BBY executive chairman Glenn Rosewall.

No bank execs fired 'an untenable situation': Bank inquiry chair

Banks put themselves in an "untenable situation" by failing to sack any of the senior executives who presided over a series of scandals.

NAB sees 'extraordinary' opportunity in regions

• EXCLUSIVE

National Australia Bank chairman Ken Henry says the nation faces an "extraordinary" economic opportunity to develop regions outside the capital cities, as the bank bets on a long-term lift in rural Australia.

What banks aren't telling their shareholders in tax backlash

• COMMENT

More than just about any other business, large banks (and their shareholders) receive big commercial advantages from their essential role in their economy.

NAB to reveal realtime currency costs to travellers

National Australia Bank will advise customers who are overseas on the Aussie dollar cost of making purchases in foreign currency, including fees, as banks try to design apps that can adapt to what their clients are doing.

Even banks are touched by the Amazon effect

Such is the impact of Amazon that it is even affecting what people expect from their bank.

Banks cut interest rates they pay to long-term savers

Three of the country's big banks have cut interest rates paid to many customers with savings accounts in the past month as lenders try to protect their profit margins.

Ken Henry backs 'DIY infrastructure' by communities

NAB chair Ken Henry says communities and businesses can play a bigger role to develop projects.