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Consumer Affairs

There's an Uber app on your phone. Think twice about tapping it, because if Uber remains terrible after this, we have ...

One way to fix Uber: Think twice before using it

There's a lot at stake. Ride-hailing, as an industry and a civic utility, is too big an idea to be left to a company like the one Uber is now. The company that wins this industry is bound to become one of the world's most powerful corporations.