Flattr - FAQ

Contributors

What is Flattr?

Flattr is an automatic way of distributing a monthly budget of your choice to the creators of the content you consume and want to support.

How do I get access to the new Flattr beta?

Add Flattr to your browser. It measures your attention and engagement with the sites you visit and flattrs the content you engage with the most. You can also manually flattr a page by clicking the Flattr icon on your toolbar and then the Flattr button.

What browsers do you support?

We support Google Chrome and Mozilla Firefox, both on desktop.

Will I flattr all pages I visit?

No. You will only flattr pages you engage with enough and only sites that are on list of flattr sites. This list was created by us and contains websites that we think most users want to flattr based on attention and engagement.

How do I enable/disable flattring on a site i visit?

Open the extension by clicking the Flattr icon on your toolbar and switch the toggle to either enable or disable Flattr on the site you are visiting.

When is a page flattred?

Our idea is to link consumption with payment. We want pages to be flattred when you read, watch or listen, but only if you have done enough of it. We don’t want you to flattr the things you don’t think are valuable. Flattr uses an algorithm in your browser to determine when this is happening based on your engagement and attention with the content. Once enough has been collected, it flattrs the content.

Can I flattr from my mobile phone?

No, sorry. Flattring via mobile phone is not yet supported.

What type of payment can I use?

We support Visa and Mastercard, plus SEPA (IBAN) bank transfers if you are in the EU.

Do I need to use money to test Flattr?

During the Closed Beta you are not required to use money. However, if you want to use money you can always do so.

What's €? Why not use $?

Flattr is based in Europe so we use euros (€), the EU currency. We provide an approximate US dollar value for reference.

When do the creators / publishers receive my contributions?

Your total budget is distributed to creators / publishers once per month, on the first of each month. Then can you see exactly where your budget went and how much each receiver got in your Flattr account.

Can I delete a flattr?

Before the end of the month you can delete flattrs. Just go to flattr.com and delete it.

I forgot my password, what do I do?

Use this page to reset your password.

Creators / publishers

What is Flattr?

Flattr is a way to allow people to automatically support you with money when they consume your content. You only need to sign up and link your content to enable Flattr for the things you produce.

How do I sign up as a publisher / creator?

Go to flattr.com/publishers and create your account.

How do I make my website flattrable?

If you run your own domain, link your domain from your profile settings.

How do I make my YouTube, Vimeo, GitHub or other social service content flattrable?

Add your social accounts in your profile settings.

What's your fee?

Ninety percent goes to the beneficiary. The remaining 10 percent is split between us and the payment processor.

When will I receive my revenue?

All users’ budgets are distributed to creators / publishers once per month, on the first of the month. Funds will appear in your account at this time or sometimes a few days later.

How do I withdraw money I received?

By entering your bank account and requesting a withdrawal. This works worldwide as long as your bank accepts international euro bank transfers. Before you can do your first withdrawal you will need to verify your account.

Why do I need to do an account verification?

It's because we need to fulfill our KYC obligations. KYC means "Know Your Customer" and are a set of legal obligations to fight fraud, money laundering and the financing of terrorism. Read more here.

Are there different accounts for creators and supporters?

Yes, there two basic account types: contributor accounts and creator / publisher accounts. Contributor accounts are used for giving, while creator / publisher accounts are used for receiving. If you are an individual creator you can do both.

We are a charity / non-profit. What can you do for us?

I remember the old Flattr button. Can I still use it?

Yes you can, but it’s not recommended to anymore. If you are signed in, you can find the code on flattr.com/embed.

I have not received any flattrs. Are there any tips to receive flattrs?

Update your profile in profile settings so it describes you, what you do and why people should support you.

Link your domains that have your content from your profile settings.

Add your social media accounts you have content on from your profile settings.

Tell your fans that you use Flattr, and let them know how they can support you with it!