About us

You become an RACV member when you purchase one of our products such as RACV Emergency Roadside Assistance, an RACV insurance policy or any other RACV product. Membership qualifies you for discounts across RACV and through partner businesses. These programs returned $185 million in savings to members. You also receive RACV's award-winning member magazine, RoyalAuto, every month and numerous digital companions. 

RACV operates in the areas of motoring and other transport, the home, leisure and travel, and retail. We provide products and services such as emergency roadside and home assistance, insurance and finance, resorts, other leisure and travel services, home security, drive school and vehicle inspections. Under our mutual structure, the value in the organisation is returned to members through discounts and benefits with these products and services, and more.

RACV has more than 2000 employees who work under the leadership of an 11-member non-executive board and Managing Director and CEO Neil Taylor. As well as at RACV headquarters in south-eastern Melbourne, RACV staff and contractors serve members' needs at shops and agencies all over Victoria, at the roadside and in the home. We also welcome members at RACV resorts in country Victoria, Queensland and Tasmania and into Salary Solution offices around Australia.