The travel and tourism industry houses many different areas including transportation, accommodation, recreation and entertainment, food and beverage services, and travel services. Together these industries account for 11 per cent of Canadian jobs. Positions range from pilot to tour operator to travel agent to bus driver and even chef. This field can take you across the country or around your own backyard and with plenty of opportunities to get out and see the world, it's an exciting industry to work in. Most Canadians are active travellers and though your work might bring you into contact with them, it could also see you sitting alongside them on route to your next destination!
Travel and tourism positions are usually customer-focused and an outgoing people-person is likely to be a good fit. However, the responsibilities and skills vary depending on the industry, employer, and the position being filled. While a hotel manager will be responsible for organizing work schedules, preparing and monitoring budgets, and greeting customers, a travel agent will need to book trips, collect deposits, and contact customers. If you have strong communication skills and enjoy working with people, you'll likely excel in the travel industry.