How the new NBN pricing plan for retailers affects you
Internet service providers to get discounted prices for NBN bandwidth, with one condition.
Consumer Affairs
ACCC set to take NBN providers to court over slow broadband
Consumer watchdog may drag several providers to court for dudding customers with slow internet.
The electricity plans that cost an extra $400 a year
It might seem like the budget-friendly option, but 'time of use' electricity plans could actually cost you much more.
Gas consumers hit by declining competition
Declining competition in gas markets, which is leaving consumers exposed to surging wholesale prices
NIB cuts benefits for procedures without telling members
The consumer watchdog has dragged health fund NIB to court, accusing it of concealing changes to some of its policies that left members with surprise out-of-pocket costs.
'Ticking time-bomb': Infinity cables still in thousands of homes
A national recall of faulty electrical cabling has only captured 54 per cent of the total 4313 km that was installed.
Diane's distress after home insurance policy cancelled
What happens if a co-insured burns down a jointly owned and jointly insured house in a fit of rage?
AAMI anger: Why this family is still driving a mouldy car
If an insurer-preferred smash repairer causes further damage to a car, should the insurance company pay all the subsequent costs, including replacing the vehicle?
How healthy is the health food aisle?
A review by LiveLighter has found health food aisle snack products often cost more and have less nutritional value than other snacks.
Power bill 'spike' looms after court ruling
Households facing 'price spike' as industry regulator loses key legal case.
Linda's funeral shone a light on industry 'shrouded in secrecy'
Funeral services and costs are ‘shrouded in secrecy’, new research finds.
When Andrew reported mould he didn't expect to be evicted
Andrew Gibson and his partner reported mould issues in their inner-west apartment, only to be told they had 90 days to vacate the property.
How motorists could be paying less for petrol soon
In a few years time, your car will be able tell you all the best petrol deals in your vicinity, saving you hundreds of dollars.
'You don't know what's around the corner': family hit by tragedy
When Brendon Cowie kissed his wife goodbye, it was the last time he would see her alive.
'Biggest scam in NSW': 10,000 per cent blowout in gas bill
AGL has launched proceedings over company's failure to provide timely meter reads over the past two years.
Google's brand nightmare: Trademark, or generic word?
Has the word Google become so synonymous with online searches that the brand should lose its status as a protected trademark?
Fries with that? The truth about your diet
We are consuming 60 per cent more salt than what was previously thought, a new study has found.
Jetstar starts charging to bring babies on board
Jetstar has started charging passengers to travel with babies on their laps during domestic and international flights.
'No wonder you don't have a husband': Woman taunted by insurance investigator
The insurance industry is being urged to draw up new standards to prevent fraud investigators from harassing and intimidating claimants.
Aldi buys into supermarket price war
Aldi is ramping up its marketing efforts with a new brand campaign.
The scams that netted $300m from Australians last year
Scams are getting nastier than ever before.
Jetstar passengers hot under collar after meltdown in Thailand
A fresh failure for the budget airline notorious for delays.
Neil Perry restaurant under fire for racist slur
A hospitality worker has been sacked after using a racial slur on a receipt.
'No joy': Seek boss rues draining newspapers' rivers of gold
When Andrew Bassat started online job-search site Seek, he knew that damming the rivers of gold would eventually impact newspapers' unprofitable, but invaluable, side product - journalism. "It is not an outcome that we are happy about," he says.
Mother's Day: from $400 ironing boards in 1961 to $100 facials today
Sydneysiders will spend an average of $55 a head dining out to celebrate Mother's Day.
Competition watchdog 'not connected to reality', says Tabcorp
Tabcorp has accused the competition watchdog of being "not connected to reality" in an strong-worded response to concerns raised about the gambling giant's planned takeover of fellow wagerer Tatts Group.
65,760 complaints in just six months: the industry driving us mad
Got a gripe with your telco? You're not alone, but the industry says it's trying to address it.
Origin Energy email scam targets tens of thousands with fake bill
A hoax Origin Energy bill loaded with dangerous spyware sent to tens of thousands of Australians.
Why shopping around for credit cards could cost you money
We've long been advised to shop around for the best deal. In many cases with most products, this is true. But be careful when you're researching credit cards.
Cat food tins recalled after widespread illness fears
A popular brand of tinned cat food has been recalled from pet storess after widespread concerns that the "gourmet" meals were making cats ill.