65,760 complaints in just six months: the industry driving us mad
Got a gripe with your telco? You're not alone, but the industry says it's trying to address it.
Consumer Affairs
Origin Energy email scam targets tens of thousands with fake bill
A hoax Origin Energy bill loaded with dangerous spyware sent to tens of thousands of Australians.
Why shopping around for credit cards could cost you money
We've long been advised to shop around for the best deal. In many cases with most product, this is true. But be careful when you're researching credit cards.
Cat food tins recalled after widespread illness fears
A popular brand of tinned cat food has been recalled from pet storess after widespread concerns that the "gourmet" meals were making cats ill.Â
The $10 household fitting that could be a 'ticking time bomb'
It lurks beneath hundreds of household kitchen and bathroom sinks across Australia, and could cause thousands of dollars' damage if it is not checked regularly.
'I want to fight this right to the end': The do-or-die battle over the word 'Ugg'
The future of a US footwear company that has long fought Australian manufacturers for trademark rights to 'ugg' boots is up in the air.
The good news for solar customers that's bad for everyone else
NSW's 350,000 solar households could soon be paid twice as much for the power they export to the grid.
ACCC seeks strengthening of market power laws
Senate set to vote on controversial laws that will make it easier for the competition watchdog to pursue companies for misuse of market power.
Bunnings issues urgent recall amid fears oil heaters could burst
Bunnings has issued an urgent recall for an oil heater amid fears the device could rupture and spray out hot oil.
Ministers say yes to legalising hemp foods
For the first time, Australian shops will be allowed to sell hemp foods legally.
The yoghurt with more sugar than ice-cream
There's one yoghurt that has more sugar than ice-cream.
Security fears over new technology being rolled out across NSW
A cybercrime expert has raised concerns about the security flaws in smart meters.
The one thing Australians waste two hours at work on every week
Working Australians are spending almost two hours a week shopping online, while on the company clock.
'An accident waiting to happen': Australians with food allergies in the dark
Australians with food allergies are at risk when choosing whether packaged products are safe to eat, because of poor food labelling standards.
The health insurance industry's plan to lure more young people into the system
The health insurance industry's plan to lure more young people into the system.
Why it's so hard to buy tickets to see your favourite band
There is only one thing worse than missing out on tickets to see your favourite band.
'They think we're going to defraud our daughter'
Norm and Christine are refusing to pay a new government-imposed fee of $12,000 a year, saying "it's quite insulting".
The three-second rule for online shopping
How long is too long for a web page to load in 2017?
Grown-ups spit bricks over Lego ban
Grown-up Lego fans are spitting bricks after being told they are too old to go to Melbourne's new construction toy mecca.
Why the maker of Nurofen should have been penalised $54 million more
Companies that mislead consumers could face penalties 10 times bigger than the current maximum amount, under proposed changes to the Australian Consumer Law.
The Australian fashion brands that are silent on sweatshops
Four years after the Rana Plaza disaster, nine brands refuse to say a word about what they're doing.
Deliveroo and Foodora riders flouting road rules to deliver meals
Food delivery riders appear to be flouting the road rules as questions are asked about the safety practices of companies such as Deliveroo and Foodora.
Sports brands are finally offering activewear for women of all sizes
News flash: people who wear larger sizes also exercise. And finally, some sports brands are listening.
Coles rolls back ad after staff sexually harassed
Coles wound back its Easter campaign after employees were sexually harassed.
Woolworths urged to dump poorly ranked tuna
Greenseas is under fire for selling tuna that's been caught using a destructive method.
How does our Good Friday observance compare with other countries?
As Australia prepares for its first ever Good Friday football match and horse race, we look at the rest of the world.
Outrage at United could cost CEO his $US500,000 bonus
Angry United Airlines customers can now vent their fury at a juicy target: the chief executive's pocketbook.
NSW land titles registry leased for $2.6 billion to Hastings Funds Management, First State Super
The state's 150-year-old registry will be leased to Hastings Funds Management and First State Super.
Insurance contracts 'unfair and complex'
Insurance companies are exploiting an exemption to unfair contract rules and hiding behind complex product disclosure documents, consumer advocates say.
Is a tsunami 'sea action'? That depends on your insurer
Insurance companies should consider standardising their policy definitions to make it easier for people to compare policies against one another, the corporate regulator says.