Over the long arc of history, all incumbents fail. The difference now is the pace of disruption wrought by digital transformation and technological advances. In partnership with Chartered Accountants Australia and New Zealand, this seven part series explores how smart, global and empowered consumers are forcing changes, not just on organisations but upon long established business models. We examine issues such as the future of work and the rise of global - and often virtual - workers. And we reveal the success stories of Australia's global innovators and the lessons they provide for future-proofing business.