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    Bank of America Reviews

    Updated January 25, 2017
    14,445 reviews

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    Full-time Part-time
    3.4
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    Bank of America President & CEO Brian T. Moynihan
    Brian T. Moynihan
    5,820 Ratings

    14,445 Employee Reviews

    Sort: Popular Rating Date
    Pros
    Cons

    • Work/life balance can trend exceedingly work-heavy (in 392 reviews)

    • Communication could have been better between upper management and banking center leaders (in 353 reviews)

    More Pros and Cons

    1. "Good starting job"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Client Service Representative in Irvine, CA
      Former Employee - Client Service Representative in Irvine, CA
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Bank of America full-time (Less than a year)

      Pros

      Bank of America will prepare you to work in a variety of different environments, whether focused on customer service or sales.

      The pay is good, considering the scope of your responsibilities.

      Cons

      Management likes to look over the shoulder.

      High expectations with little incentive for results.

      Exceptional work is not rewarded.

      Advice to Management

      Treat your employees like they matter.

    2. "I have had nothing but a good experience working here."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - GWIM Operations Team Manager in Jacksonville, FL
      Current Employee - GWIM Operations Team Manager in Jacksonville, FL
      Recommends
      Neutral Outlook
      No opinion of CEO

      I have been working at Bank of America full-time (More than 5 years)

      Pros

      Company provides great benefits: vacation time, sick time, medical insurances are decent. Most other companies aren't able to compare to the time off benefits.

      Cons

      I feel like the pay is less for the work done based on what other companies pay. Most training I have found does not have instructed class but is provided by a peer.

      Advice to Management

      I think pay should be more considering what surrounding competing companies are paying

    3. "Good company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time

      Pros

      Great managers, great employees, easy to understand

      Cons

      Not a lot of movement. No commission

      4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review

    4. "Professional banking Associate"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Banking Associate in Durham, NC
      Former Employee - Banking Associate in Durham, NC
      Recommends

      I worked at Bank of America (Less than a year)

      Pros

      very good Management and fun and professional place to work

      Cons

      pay could be better other than that I don't see any cons

    5. "Teller Position"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Senior Teller
      Former Employee - Senior Teller
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Bank of America full-time (More than 8 years)

      Pros

      Being a teller at Bank of America was pretty good job. The benefits are good.

      Cons

      So much pressure to sell products.

      Advice to Management

      Make it easier for employees to move outside of their area of work

    6. "Depends on the group within the company"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Charlotte, NC
      Current Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 5 years)

      Pros

      Good compensation and many opportunities to employees to grow

      Cons

      Some leadership position are filled without merit, which is a problem for morale

      Advice to Management

      Pay more attention to talents and how some people lose all good employees that have possibility to move to other groups, companies

    7. "Employment was fun but pay wasn't great."

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee
      Former Employee - Anonymous Employee

      I worked at Bank of America full-time

      Pros

      paid time off, vacation, and sick days.

      Cons

      Hard to move up within the company.

    8. "customer services"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Personal Banker in Manhattan Beach, CA
      Current Employee - Personal Banker in Manhattan Beach, CA
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 10 years)

      Pros

      its a good company to work for but does not taking care of their employee and no career opportunity to grow with the company

      Cons

      no opportunity with bank of America to grow

      Advice to Management

      management is not really great

    9. "FairPerson"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - Executive Director in Boston, MA
      Current Employee - Executive Director in Boston, MA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time (More than 10 years)

      Pros

      Excellent opportunities for advancement, compensation, and relocation. The global diversity creates amazing opportunity. Management cares equally about clients, employees and share holders.

      Cons

      I cannot think of any negatives about working at Bank of America. The pay for performance expectation means that everyone is accountable for their own performance. Not a place for the complacent.

      Advice to Management

      Keep supporting pay for performance. Keep setting expectations company wide for service to clients, employees and share holders.

    10. "Sr Global Financial Crimes Compliance Specialist"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Charlotte, NC
      Former Employee - Anonymous Employee in Charlotte, NC
      Recommends
      Approves of CEO

      I worked at Bank of America full-time (More than 10 years)

      Pros

      Very dynamic group of people to work with; everyone wants to do the right thing.

      Cons

      Some are resistant to change

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