Business

Madeleine Heffernan

Madeleine Heffernan covers the retail and consumer goods sectors.

More than 20,000 shoppers complained to the Australian Competition and Consumer Commission about consumer guarantees in ...

The $300b industry without an ombudsman

The Consumer Action Law Centre says ordinary people need a free, quick and fair way to resolve disputes over goods and services purchased in Australia. But retailers says cuts to corporate tax and penalty rates more important.