Federal Politics

Michael Koziol

Michael Koziol is the immigration and legal affairs reporter for the Sydney Morning Herald and The Age, based in Parliament House

Immigration chaos: Prime Minister Malcolm Turnbull recently announced a major overhaul of the citizenship test.

Bureaucrats struggle with citizenship chaos

The Immigration Department is struggling to cope with a massive influx of inquiries about the government's changes to the citizenship test, with callers turned away or placed in lengthy queues.