Frequently Asked Questions
We know that at first glance Punters.com.au might feel a little overwhelming (after all we've spent years building it!), but after a few visits you'll quickly realise how useful and exciting it is for those wanting to immerse themselves in the world of horse racing.
If you are experiencing difficulties with either our website, app or maybe your own user account, please take your time to read through our frequently asked questions (FAQ). And if you've still got any issues or queries don't hesitate to get in touch with us.
If you are experiencing difficulties with either our website, app or maybe your own user account, please take your time to read through our frequently asked questions (FAQ). And if you've still got any issues or queries don't hesitate to get in touch with us.
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Popular Questions
Horse racing lingo and slang words
Using the horse racing Predictor
Horse Racing - bet types explained
Sectional Times Explained
How to use a Speed Map
What are market percentages?
What is Quick Bet? How does it work?
How does tip selling profit guarantee work?
How do I read betting flucs?
How does selling tips work?
How does our Ratings System work?
Betting
- Horse Racing - bet types explained
- What is Quick Bet? How does it work?
- How To Collect Bonus Bet Bonuses?
- How to Place a Bet?
- Horse racing lingo and slang words
Form Guides
- Using the horse racing Predictor
- How does our Ratings System work?
- How To Read Track Conditions
- Sectional Times Explained
- How to print the PDF form guides?
- How to use a Speed Map
Odds Comparison
- Does Punters have an API or Odds Comparison feed?
- How often are our odds updated?
- What are market percentages?
- How do I read betting flucs?
Selling Tips
- How does tip selling profit guarantee work?
- How does selling tips work?
- How do I get paid?
- What is the lock-out time?
- How much can I earn from Tips sales?
Tipping - The Basics
Buying Tips
- What is a subscription?
- How do I cancel my subscription?
- Do we refund purchased tips?
- Finding good horse racing tippers
- How to purchase horse racing tips
General
- Can I change my username?
- How do I close my account?
- I forgot my password
- Didn't receive your confirmation email?
- How does the Punters Betslip work?
- What does 'late entry' mean in Tipping Competitions?
- What do seller and loyalty ratings mean?
- How do I enter my tips?
- Why do tips change?
- I won the tipping competition, how do I collect my prize?
Blackbook
Discussion Forum
- How do I create a new Forum discussion?
- How do I reply to another user?
- What types of comments are considered inappropriate?