Customer news

You can now apply for Carer Payment and Carer Allowance online.

There’s lots to learn during O Week so to help, we’ve put together the top 5 things to make connecting with us easier.

We recently shared the answers to more than 20 of your most common questions on Twitter – check them out!

You can ask us to review your Centrelink debt and pause debt repayments until your review is finished.

Start your career in the Australian Public Service (APS).

If you get Farm Household Allowance (FHA), you need to send us your 2014-15 tax returns by 13 March 2017.

We can offer you extra support.

Update your details when and where it suits you, using your Medicare online account or Express Plus Medicare mobile app.

It’s quick to check your Medicare Safety Net balance using Medicare online accounts or the Express Plus Medicare mobile app.

Keep an eye on your bank account - if you’ve applied for a Student Start-up Loan, you should receive it soon.

Finishing school and entering unchartered territory can be a time of uncertainty.

This change will only affect some customers.

There are changes you may need to know about if you’re dependent and get Youth Allowance or ABSTUDY.

Your payment for October to December 2016 will be paid between 18 January and 31 January 2017.

If you do, we can ask you to pay off your Centrelink debts at any time.

From 1 July 2016, you need to have your bank details registered with Medicare to get your benefit. Make sure we can pay your benefit into your bank account.

We are developing a new tool to help you find information about payments and services for families on our website.

You might be affected by recent and upcoming changes to family payments.

Don’t leave it to the last minute! You might need to update your income estimate.

We paid the last Schoolkids Bonus payment in July 2016. No further Schoolkids Bonus payments will be made.

From 1 January 2017, new aged care residents who rent out their former home will have the rental income assessed for their income support payments.

Claiming online is simple. Answer some questions, provide the required documents, submit your claim and leave it with us.

The way we assess reportable fringe benefits is changing.

You can use your mobile phone number to sign in, unsuspend your account, and claim an email address from a locked account.

Saturday 3 December 2016 is International Day of People with Disability, a day to break down disability barriers and celebrate abilities.

Make sure you claim early so you get ABSTUDY before school starts next year.

Make sure you claim early so you get ABSTUDY before school starts next year.

Use the new budgeting tool to help you track your spending.