Cashless debit card trial

The Australian government is trialling a new way of delivering welfare payments in some areas using a cashless debit card.

Who it affects

Where

The trial is currently in 2 areas:

• Ceduna, South Australia
• Kununurra and Wyndham in the East Kimberly region of Western Australia

Who

If you live in a trial area and get a working age payment, we will include you in the trial.

How it works

A cashless debit card looks and works like a normal bank debit card, except you can’t use it to buy alcohol gamble, or get cash out.

You still get your full payment but it’s in 2 parts. Some goes to your normal bank account and the rest goes to your cashless debit card.

Help with your card

The financial institution Indue Ltd provide your cashless debit card and bank account.

Indue can help you:

• activate your card
• fix any problems with the card
• check your balance
• get your transaction history
• report a lost or stolen card
• setting up transfers and paying bills

Contact Indue online or call them on 1800 710 265.

Find out more

Go to the Department of Social Services website for more information, and use the payment calculator to see how your payment will be split.