National

Public Service News

Bureaucrats struggle with citizenship chaos

Immigration chaos: Prime Minister Malcolm Turnbull recently announced a major overhaul of the citizenship test.

The Immigration Department is struggling to cope with a massive influx of inquiries about the government's changes to the citizenship test, with callers turned away or placed in lengthy queues.

'Robo-debt' collectors paid by commission, had KPIs

A debt collection agency contracted by the Department of Human Services under its "robo-debt" program was paid by commission.

A debt collection agency contracted by the Department of Human Services under its controversial "robo-debt" program was paid on a commission basis used by private companies and had KPIs, a Senate inquiry has heard.

Republican presidential candidate Donald Trump attends a campaign rally, Wednesday, Sept. 28, 2016, in Council Bluffs, ...

Deep state v Trump

An unrestrained deep state under a pliant US president is the stuff of nightmare.

Portrait of Martin Parkinson, secretary of the Department of Prime Minister and Cabinet.

APS's wobbly start

Our leaders and institutions are taking us on a bumpy path, heading nowhere useful.

Minister for Women and the Minister for Employment: Michaelia Cash.

Save us from this mess

The bureaucracy's IR policy is among the most serious problems in public administration today.