There are time when we lose things. We lose money, keys, wallets and etc. We hate it, we are angry about it but at the end of the day we got to do what we got to do to handle things right. That’s the case with our friend Joe who lost his Nexus Card recently and he shared his experience with us.
“I am a Canadian and I work as an engineer for a building company. Therefore, I have to travel often to New York where is located our headquarter. I often go with my family car together with my family so we can spend time together. We have already used to ride on the Nexus Line and no waiting needed on the crossing border.
Till one day when I lost my wallet with all the document and unfortunately my nexus card. That was shocking news because we had already planned a family trip to US and now all was in vain. I had to request new passport, ids and new nexus pass. I was not familiar how to get nexus card replacement and I was worried that it will take me so much time as it took me when I was initially applying for nexus program but it was really easy process. All I had to do was to go to a website that offers that service for lost nexus card and apply again. The total cost was $50 and the process was very easy and quick. I did not expect that. Probably the most important of my documents was recovered faster than I expected. The company that I trusted for this process is called Global Trusted Traveler and they explained to me that it may take an interview again when I apply for nexus card replacement but it is not necessary every time but sometimes is requested. However, I was lucky this time and I had my nexus card replaced with new one week later in a white envelop sent from the government. The card had the same expiration date as the previous one and I think that the number of the card is now different. “
That was Joe experience of replacing his lost nexus card. If you have the same problem you can write us a comment and we will be happy to help you out.