General enquiries
We will respond to your enquiries during business hours 9.00am to 5.00pm Monday to Friday.
P: 02 6246 1111
F: 02 6261 4285
ABN 62 020 533 641
Address
Physical
51 Lawson Crescent
Acton ACT 2601
Australia
map and visitor information
Mailing
GPO Box 553
Canberra ACT 2601
Australia
Aboriginal Studies Press
P: 02 6246 1183
F: 02 6261 4288
asp@aiatsis.gov.au
Collections
Audio Visual Access Unit
P: 02 6261 4212
F: 02 6261 4287
collectionenquiry@aiatsis.gov.au
Inter-library Loans
P: 02 6246 1136
F: 02 6261 4287
ill@aiatsis.gov.au
Reference Desk and Reading room
P: 02 6246 1182
F: 02 6261 4287
collectionenquiry@aiatsis.gov.au
Research
Dr Lisa Strelein, Director
P: 02 6246 1155
F: 02 6249 7714
research@aiatsis.gov.au
AIATSIS Link-Up Research Resource Unit
AIATSIS Foundation
P: 02 6246 1123
Foundation@aiatsis.gov.au
Media enquiries
P: 02 6246 1605
M: 0476 843 522
commsmedia@aiatsis.gov.au
Website enquiries
Concerns about website content or take-down requests will be forwarded to the CEO or Deputy CEO, or their delegate, within two working days for their decision.
Function room bookings
Are you looking for a venue to accommodate a function or seminar in Canberra?
The Mabo Room at AIATSIS seats 80 people comfortably and can hold up to 100 people.
For further details see AIATSIS Mabo Room bookings.
How to give us feedback
We welcome feedback on our performance. If you have any comments or suggestions about improving our service, please let us know.
- If you are dissatisfied or have concerns about our day-to-day services, please discuss this with the person you dealt with or their supervisor, and we will try to resolve your concerns immediately.
- If your concerns are not resolved, please contact the Director, Executive Unit, by phoning 02 6261 4201 or emailing executive@aiatsis.gov.au.
The AIATSIS Complaints Handling policy provides information regarding the process for handling complaints. If you are still dissatisfied with our service, you may wish to contact the Commonwealth Ombudsman.
We will use your feedback to ensure that we provide service of the highest standard and that this is reflected in our charter. We appreciate your efforts to help us to serve you better.