Frequently Asked Questions
Named "2nd Best FAQs" by FAQ Digest
CrowdRise Basics
About CrowdRise
- What is CrowdRise?
- How does CrowdRise work?
- What if I want to draw a picture of a staple remover?
- Is it free to set up a fundraiser on CrowdRise?
- How do I use the Campaign Update Tool?
- What's the Super Fast Response Team?
CrowdRise Impact Points
Donating on CrowdRise
Donation Basics
- Is my donation secure?
- Is my donation tax-deductible?
- How do I get my donation refunded?
- Do you recommend washing your hair every day or every other day?
- What credit cards does CrowdRise accept?
- Do I need an account to donate?
Making a Donation
- How do I cancel a recurring donation?
- How do I set up a match donation?
- How do I set up a recurring donation?
- How do I donate anonymously?
- How do I donate to my own fundraiser?
- Can I hide my donation?
Fundraising on CrowdRise
Fundraising Basics
- Are there goal requirements or deadlines when I set up a fundraiser on CrowdRise?
- How does CrowdRise work?
- What types of fundraisers are accepted by CrowdRise?
- Who do you think would win in Red Rover?
- What does CrowdRise cost for individuals?
- Can I fundraise for a friend?
Creating and Managing Your Fundraiser
- How do I set up a fundraiser on CrowdRise?
- Why is it so important to customize my fundraising page?
- How do I update my story?
- How do I add/edit photos to my campaign?
- Second date question for you...
- How do I add a video to my campaign?
Payment Questions
- How do I withdraw funds?
- Do I need to hit my goal to get my money?
- Can I ask my hygienist out?
- When will my charity receive the money?
- What is WePay?
- What is the contact information for WePay?
Team Questions
Non-Profits on CrowdRise
Non-Profit Basics
- What are the top 5 reasons my organization should use CrowdRise?
- Are the charities vetted and is CrowdRise safe?
- Why should my charity use CrowdRise?
- How do I set up my charity on CrowdRise?
- How do I claim my charity?
- I claimed my charity. What are the best next steps?
Everything You'll Ever Want to Know About Getting Your Money
- How do I switch to WePay?
- What is WePay?
- What is the contact information for WePay?
- What is Network for Good?
- What is the contact information for Network for Good?
- How does my charity receive the money donated to our cause?
Integrations
Event Fundraising on Crowdrise
Event Fundraising Basics
Creating an Event on CrowdRise
- Does CrowdRise Integrate with Eventbrite?
- How do I create an event?
- What movie is this quote from?
- How do I set up a team(s) for my event?
- How do I get individuals and teams to join my event?
- How do I get people to join my team in an event?
Managing my event
- Am I required to charge sales tax for event registration and ticketing?
- How do I enter offline donations?
- What's the difference between the Team Leaderboard tab and the Top Individuals tab on my event page?
- Can CrowdRise integrate with my CRM/Salesforce?
- What is a fundraising minimum?
- Do I have access to reports about my event?
General
Quick Answers to Questions You're Too Embarrassed to Email Us About
- How do I share my pic with the CrowdRise community?
- Does CrowdRise have Live Chat?
- How do I get a free CrowdRise sticker or tattoo?
- How do I win prizes?
- I'm so embarrassed, I forgot my password and/or login...what do I do?
- I have a charge on my credit card that I don't recognize. Can you help me out?