Other Covered Entities
Industries
- Information and Communications Technology
- Information Technology Services
Participation
EU-U.S. Privacy Shield Framework Framework: Active
Non-HR Data Collected
24/7 Customer, Inc. receives personal information from Member countries of European Union owing to its Business as a Software as a Solution provider through [24]7 predictive experience platform offered to Businesses (clients) across the Globe including European Union. The information collected through our predictive experience platforms helps our clients to provide better experience to their customers and users (End Users) using their website. [24]7 predictive experience platform offers solutions such as chat and other technological channels to allow the end users of our clients products or services to interact with our clients. Our solutions collect personal information either basis the consent provided to 24/7 Customer, Inc.'s clients or voluntarily. Data collected through [24]7 predictive experience platform includes information collected through our services offered to our clients as a Software as a solution provider. The data collected can include Online, offline, chat data etc.
Privacy Policy
Non-HR Data
24/7 Customer, Inc. EU-US Privacy Shield Privacy Policy as revised on September 28, 2016. This privacy policy is vetted and certified by TRUSTe.
Verification Method
TRUSTeDispute Resolution
Questions or Complaints?
If you have a question or complaint regarding the covered data, please contact 24/7 Customer, Inc. at:
General Counsel
Campbell, California 95008
Privacy Shield organizations must respond within 45 days of receiving a complaint.
If you have not received a timely or satisfactory response from 24/7 Customer, Inc. to your question or complaint, please contact the independent recourse mechanism listed below
NON-HR RECOURSE MECHANISM
Appropriate statutory body with jurisdiction to investigate any claims against 24/7 Customer, Inc. regarding possible unfair or deceptive practices and violations of laws or regulations covering privacy Federal Trade Commission