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The head of the corporate regulator says he is still uncovering "some pretty appalling things" when conducting surveillance on Australian banks.
Australian Securities and Investments Commission Chairman Greg Medcraft said banks still had a way to go to restore the trust of their customers, and while at a board level banks seem to "get it", on the ground there are still issues.
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ASIC chairman Greg Medcraft tells the Economics Legislation Committee bank culture is still an issue that needs to be addressed.
"I am still really troubled," Mr Medcraft said. "What we've seen in the foreign exchange, the banking bill allegations, life insurance, responsible lending, what we see in financial advice...what troubles me is when we go and look, we still uncover pretty bad conduct."Â
"Many of the things we find is legacy issues, but quite frankly when we go and do surveillance we still see some pretty appalling things."
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