Incentives drive short termism: IAG chief
Company incentives drive short termism says IAG CEO
Medibank could 'never promise' full cover
Medibank has defended its decision to not inform customers coverage changes saying it could never promise full cover for all services.
Clock ticks for Suncorp on life insurance
It's crunch time for the board of $17 billion-bancassurer, Suncorp, and the fate of the company's life insurance unit.
Medibank float at risk over policy changes, court hears
Medibank's $5.7 billion float on the ASX was at risk with the health insurer worried about negative backlash over changes it made to out of pocket expenses for its policies, just months before the IPO, a court heard.
Training manuals omit $24m worth of policy changes
Training manuals show Medibank staff were not told to inform customers of changes to their policies that would see them face out of pocket expenses from in-hospital diagnostic services.
Why life insurers need fitbits and drones
Insurers must use the power of data in the face of consumer mistrust, consolidation and declining profitability.
ACCC says Medibank misled over policies
Medibank was set to boost its bottom line by $24 million from a change in policies, months before it listed on the ASX, a court has heard.
Genworth loses Macquarie deal
Macquarie Bank has been revealed as the mystery customer signalling it will exit its exclusive contract with Genworth Mortgage Insurance.
Doctors just obeying the documents, they say
The issue of life insurers getting full medical record access could be fixed by a new approach to consent forms.
Suncorp wants to talk about Kevin
Insurer Suncorp has pushed into micro-insurance for the sharing economy with a chatbot named Kevin. It's here to help.
