Cafe managers plan, run and oversee the activities relating to the running of a cafe. The role is similar in nature to being a manager of a restaurant or fast food outlet. You might find cafe managers working in hospitals, universities, large hotels, clubs, schools, food courts or even in catering firms, industrial centre canteens or casinos. The role is varied and encompasses tasks like hiring, training and supervising staff and organising budgets and menus. An important part of the job is managing the purchase and storage of food, maintaining financial records and coordinating the activities of the kitchen.
Cafe managers often need to serve food and drinks to customers so having a pleasant demeanour with great customer service skills is a big bonus in this industry. Conditions may be hot, stressful and noisy and shift work including early mornings, evenings, weekends and public holidays is usually required.
A cafe manager often needs to juggle multiple tasks at once to ensure the smooth running of the cafe. They will probably spend a lot of time standing and may be required to lift and carry heavy objects. The role may include travel to see suppliers or other food service outlets. Other typical duties include planning the menu with the chef, arranging the provision of crockery, cutlery, kitchenware and detergents and ensuring that the kitchen, storage facilities and dining areas are kept clean and tidy and conform to health regulations.