VUHQ is your first point of contact for assistance, advice and support.
Our Student Advisors are on hand to answer your questions and to help you access the wide range of support services at VU.
Locations & opening times
View the location and opening hours of your nearest VUHQ.
City Flinders
300 Flinders St, Ground Level (City Flinders Campus map)
Open: Monday to Friday, 8.30am – 6pm.
Please note: no more than $500 cash can be accepted.
City King
225 King St, Level 2, Room 2.009 (City King Campus map)
Open: Monday to Friday, 9am – 5pm.
Please note: EFTPOS payments only at this location.
City Queen
295 Queen St, reception, 1.11 (City Queen map)
Open: Monday to Friday, 9.00am – 5pm.
Please note: EFTPOS payments only at this location.
Footscray Nicholson
Building T, Level 1, T131(Footscray Nicholson Campus map)
Open: Monday to Friday, 8.30am – 5pm.
Please note: EFTPOS payments only at this location.
Footscray Park
Building M, Level 1, M124 (Footscray Park Campus map)
Open: Monday to Friday, 8am – 6pm.
Please note: no more than $500 cash can be accepted.
St Albans
Building 4N, Level 1, 4N141 (St Albans Campus map)
Open: Monday to Friday, 8.30am – 5pm.
Please note: no more than $500 cash can be accepted.
Sunshine
Building C, C121 (Sunshine Campus map)
Open: Monday to Thursday, 7.30am – 5.30pm, Friday, 7.30am – 5pm.
Please note: no more than $500 cash can be accepted.
Werribee
Building 1B, Level 1, 1B102 (Werribee Campus map)
Open: Monday to Friday, 9am – 5pm (closed 1–1.30pm).
Please note: EFTPOS payments only at this location.
Services available at VUHQ
Visit us at VUHQ for:
- campus information and directions
- course application advice and help
- copies of your academic transcript
- course information
- help with enrolling or changing your enrolment (including study load, intermission & discontinuation)
- fee payments and fee extensions
- form submission
- ID cards (student and staff)
- success planning
- advice & support, including counselling, career services, housing services, student equity and disability support
- travel concession cards.
Contact us by phone or online
If you are unable to visit us in person, you can contact us by phone or online.
Phone
+61 3 9919 6100
Monday to Friday, 8:30am–8.00pm (until 3 April).
Online
Chat online
Monday to Friday, 9am–6pm
Ask a question online via ASKVU.
