Featured Articles Today:
Extension Updates: Plesk Migrator Update 2.6.11
29 March 2017
Extension Updates
Plesk Migrator 2.6.11
[-] Migration of folders from a web site failed if an FTP server on the source server return...
0
Extension Updates: Let’s Encrypt 2.0.1
28 March 2017
Extension Updates
Let’s Encrypt 2.0.1
[-] Let’s Encrypt certificates could not be issued if no list of trusted root CAs could be fou...
0
Extension Updates: WordPress Toolkit 2.0.2
31 March 2017
Extension Updates
WordPress Toolkit 2.0.2
[*] A WordPress site installed on a subdomain can now be cloned to a new subdomain of the ...
0
End of Life announcement: CentOS 5, CloudLinux 5, Ubuntu 12.04.5 LTS
General Information
Following the Operation Systems vendors policy, we stop supporting Plesk installations running on OSes that have reached End of...
0
Plesk Onyx 17.0.17 Update 21
27 March 2017
Plesk Onyx 17.0.17 Update 21
[*] Security improvements.
[-] Uploading a backup to an FTP storage failed if APPE and REST commands w...
1
Plesk Onyx 17.5
23 March 2017
Plesk Onyx 17.5
[+] Extension Catalog improvements:
Browse extensions in style with a redesigned Extensions Catalog interface.
User...
0
Extension Updates: Plesk Multi Server 1.1.3
23 March 2017
Extension Updates
Plesk Multi Server 1.1.3
[*] Compatibility fixes with Plesk Onyx 17.5.
[-] During an upgrade of the Plesk Multi Se...
0
[HUB] 503 Service Unavailable
Table of contents
Plesk is showing "503 Service Unavailable" error
Linux general troubleshooting steps
The reason of 503 error can be...
1
Plesk Onyx 17.0.17 Update 20
20 March 2017
Plesk Onyx Update 20
Third-Party Updates
PHP 7.0 was updated to version 7.0.17.
PHP 7.1 was updated to version 7.1.3.
1
[HUB] 403 Forbidden
Table of contents
Plesk or its components show 403 Forbidden
Incorrect user or permissions are set to any file used by sw-engine, sw-cp-server se...
1
[Security] CVE-2015-8994 PHP OpCache vulnerability
General information
The vulnerability was registered on March, 2. It affects installations where PHP-FPM with Zend OpCache is used: a subscription ...
1
[HUB] 99: Cannot assign requested address and AH00072: make_sock: could not bind to address
Table of contents
Unable to start Nginx with 99: Cannot assign requested address error
Nginx service cannot bind to configured port as another pr...
0
[HUB] 504 Gateway Timeout
Table of contents
Plesk is showing "504 Gateway Timeout" error
Plesk's engine (sw-cp-server, sw-engine) is based on Nginx, so all the 5...
1
[Security] Cloudflare vulnerability: memory leak caused by parser bug
Situation
Cloudflare issued a vulnerability alert on 2017-02-18: memory leak caused by parser bug.
Impact
Vulnerability in Cloudflare parser (which...
0
[HUB] 502 Bad Gateway
Table of contents
Plesk is showing "502 Bad Gateway" error
Plesk's engine (sw-cp-server, sw-engine) is based on Nginx, so all the 502 B...
1
[Security] PHPMailer vulnerability: CVE-2016-10033
Overview
An independent research uncovered a critical vulnerability in PHPMailer that could potentially be used by (unauthenticated) remote attacke...
8
How can I submit a request to Plesk support?
In continuous efforts to improve our services and customer experience, we have changed our ticketing system on December 18, 2016.
Here you can find...
15
How to Install Plesk for Linux
Question How to install Plesk for Linux? Answer Download the autoinstaller from our website : # wget http://autoinstall.plesk.c...
85
[HUB] ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory
Table of contents
Plesk is showing "ERROR: Zend_Db_Adapter_Exception: SQLSTATE[HY000] [2002] No such file or directory" error
General ...
4
Multiple PHP Versions in Plesk 12 and higher Out of the Box
Why do I need to run multiple PHP versions on the same server?
There are several reasons why you might need to run multiple versions of PHP on the ...
21
How to sync content between source and destination servers after migration
Question
How to sync files, emails and databases content between the source and the destination servers after migration?
Answer
The synchronization...
6
Plesk for Linux services logs and configuration files
Release notes
This article's sole purpose is providing information regarding the services that Plesk interacts with. Below you will find the confi...
67
How much disk space is needed for migration on source and destination servers
Question How much disk space is needed on source and destination servers for migration? Answer Source server All content, except for databases,...
0
How to check migration status
Question How to check migration status? Answer To ensure that the migration is not stuck, you can check the logs in the migration session director...
1
[HUB] Apache default page is shown
Symptoms
Few or all of the domains are showing the Apache default page (not the Plesk default page).
Cause
Apache doesn't reach the configuration...
1
Which Ports Need To Be Opened for all Plesk Services to Work with a Firewall?
Resolution
Generally, the ports that need to be opened depend on the services running on a server.
General Plesk access port is 8443 for https conn...
19
How to get or reset password for admin account in Plesk
Symptoms The password for the admin user in Plesk has been lost. Resolution For Plesk Onyx To improve security, the ability to retrieve the...
14
Plesk Migrator Extension: known limitations
Plesk Migrator Extension introduced in Plesk 12.5 and is actively developed right now. Below is the list of known limitations for this tool:
Plesk...
0
[HUB] Website shows Plesk default page
General information
This issue occurs when Plesk server cannot find a configuration for the requested website/webmail, so it returns default page.T...
0
What is the root password for MySQL?
Question What is the root password for MySQL? Answer Plesk renames root MySQL account to admin when Plesk is installed.To get roo...
16
How to enable multiple PHP versions in Plesk for Linux
Question
How to enable multiple PHP versions in Plesk for Linux
Answer
On Linux systems, you can install any PHP version you need and then make it ...
2
Unable to access Plesk: Access denied for user 'admin'@'localhost' (using password: YES)
Symptoms
Unable to log in to Plesk. The following error is displayed instead of the login screen:
ERROR: PleskFatalExceptionUnable to connect to da...
5
Plesk FAQ
Please feel free to discuss the Plesk FAQ in comments or in the special thread on the Plesk Forum.
Since Plesk 12.5 we started developing Plesk...
8
Plesk available editions and difference between them
Symptoms
What are Plesk 12/Onyx editions and difference between them
Resolution
Plesk 12.x and Plesk Onyx are shipped in three editions optimized t...
55
How to check whether a domain has a correctly set SPF record?
Question
How to check whether a domain has a correctly set SPF record?
Answer
The most simple solution is to use online tools like the following b...
16