CommInsure investigation didn't involve interviewing customers
Commonwealth Bank says that its staff aren't avoiding or wilfully denying life insurance claims.
Commonwealth Bank says that its staff aren't avoiding or wilfully denying life insurance claims.
Mike Baird has announced his return to the world of banking with a pledge to help make NAB the most respected of Australia's under-siege banks.
Former NSW premier Mike Baird is joining National Australia Bank as chief customer officer for the lender's corporate and institutional banking unit.
Forget the banks, they're relative amateurs. If you want outrage, check out the private health insurance rip-off as demonstrated by NIB and Medibank.
Insurance giant QBE has reported a 5 per cent jump in net profit in the year to December 31 and announced a $1 billion share buyback ahead of expected earnings growth.
If the big banks offer cheap cards, will consumers be smart enough to use them?
The chief executive of Mercer, one of Australia's biggest super fund administrators, has urged small funds to merge with bigger funds or risk folding in the next 12 months.
Ask a senior banker about the big financial risks that keep them up at night, and climate change probably won't be one of them.
The Commonwealth Bank of Australia is severing its relationship with mortgage brokers who fail to sign up enough customers to their home loans.
Australia's largest general insurer posted a 4.3 per cent fall in first-half net profit, but that's better than the market expected.
A parliamentary inquiry into the $44 billion life insurance industry is likely to dredge up a range of issues.
Bank staff have reported pressure to "not rock the boat" by calling out unethical or unlawful behaviour, the union representing finance workers says.
Australians need 4113 reasons to start worrying about credit card debt.
Westpac says its level of stressed assets fell slightly in the three months to December 31 after a rise in dairy, oil and metals prices boosted the quality of its portfolio.
More than 7000 Commonwealth Bank of Australia part-time staff are owed millions of dollars in unpaid superannuation entitlements, according to legal advice.
Bank staff would have to act in a "fair and ethical manner" without engaging in "pressure sales techniques" under a new code of conduct proposed by an industry-led review.
Online comparison website iSelect has returned to profit in the first half, partly due to a significant increase in customers using its electricity and telecommunications providers' referral service.
Banks are issuing customers with credit cards without fully understanding the purpose of the card or the customers' ability to pay back the debt.Â
The jockeying for control of Hunter Hall is entering the final stretch with one of the bidders raising its bid for the company for the third time – but only until Monday evening
National Australia Bank's most senior bankers this week swapped their city offices for a type of executive road trip.
First Super has written to four fund managers that it invests members' money in questioning the Domino's business model after the recent Fairfax investigation into the pizza giant.
The corporate watchdog says the insurance industry is doing itself no favours by selling junk products that hurt the most vulnerable.
Australia's powerful financial regulator has revealed that it views climate change as a "material" risk that it will be giving more attention to in monitoring the health of banks, insurers and wealth managers.
ANZ Banking Group chief Shayne Elliott says his overhaul of the business is starting to pay off, after a strong first quarter in which profits rebounded by nearly a third to $2 billion compared with a weak period last year.
Former Queensland premier Anna Bligh has been named as the new head of Australia's peak banking lobby group.
A long-awaited review into the governance of industry super funds by former Reserve Bank governor Bernie Fraser has found no grounds for legislation that would force boards to have a minimum number of "independent" directors.
The Commonwealth Bank has reported a record interim cash profit of $4.91 billion, up 2 per cent on a year ago.
Wilson Asset Management pushes for a board spill at Hunter Hall Global Value as the takeover tussle for its management company intensifies.
Former Liberal minister Andrew Robb pressed the Turnbull government to hold a royal commission into the banks but one with a narrower scope to stymie the Labor party's assault on the major banks, cabinet sources say.Â
​Bendigo and Adelaide Bank shares fell almost 5 per cent on Monday after the lender posted a relatively flat half-year result amid funding challenges and intense competition in the sector.
A home building company that once sponsored the St Kilda Football team has gone into administration with the loss of 90 jobs.
Commonwealth Bank says that its staff aren't avoiding or wilfully denying life insurance claims.
Declining output from existing oilfields will more than offset low demand growth resulting in the present oversupply to evaporate over the year ahead, BHP Billiton has forecast.
Lucy Vance is among University of Wollongong students being repaid by restaurants and cafes after they were each short-changed hundreds of dollars in wages.
Australia Post chief executive Ahmed Fahour has been hit with allegations his senior managers have rorted workplace injury compensation claims data in order to secure lucrative bonuses.
These places don't have cell reception, Wi-Fi, or other pesky distractions from the outside world.
I am almost 52. My partner of five years is 32. There's no doubt the 20-year gap means we're a living cliché.
Revised AANA guidelines require social media influencers to reveal payments.
An online store selling mountain bike accessories was experiencing financial trouble. But a financial detox turned the business's finances around within six months. Here's how.
A free independent guide from SMH with expert information.
A free independent guide from SMH with expert information.
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