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03 9613 6222 or (Regional Areas) 1800 806 314 Ombudsman Victoria
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  • Contact Us
  • Useful Links
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  • Home
  • Complaints
    • Got a Complaint?
    • What Happens Next
    • What We Can and Cannot Investigate
      • Police Complaints
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    • Complaint Handling Guide
    • Make a Complaint
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  • Disclosures
    • Making a disclosure
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    • What happens after the disclosure is lodged?
  • Investigations
    • Current Investigations
    • Recent Investigations
      • Investigation into the management of complex workers compensation claims and WorkSafe oversight
      • Investigation into public transport fare evasion enforcement
      • Investigation into disability abuse reporting
      • Investigation into the rehabilitation and reintegration of prisoners in Victoria
  • Fact Sheets
    • For Complainants
      • Fact Sheet 1 - About the Victorian Ombudsman
      • Fact Sheet 2 - Tips for making a complaint to Victorian public sector bodies
      • Fact Sheet 3 - Complainant Information - Ombudsman's enquiries
      • Fact Sheet 11 - Prisoner complaints
      • Fact Sheet 12 - Overseas students and the role of the Ombudsman
      • Fact Sheet 13 - Transport Accident Commission and Victorian WorkCover Authority
      • Fact Sheet 14 - Infringements
      • Fact Sheet 15 - Charter of Human Rights and Responsibilities Act 2006 and the Victorian Ombudsman
      • Fact Sheet 18 - Council Rates and Charges
    • For Respondents
      • Fact Sheet 4 - Information for public bodies and agencies - Ombudsman's enquiries
      • Fact Sheet 5 - Investigations and Section 15B of the Ombudsman Act 1973
      • Fact Sheet 6 - Own motion enquiry/investigation
      • Fact Sheet 7 - Powers of the Ombudsman under the Ombudsman Act 1973
      • Fact Sheet 10 - Ombudsman reports and adverse comments
    • For Whistleblowers
      • Fact Sheet 16 - Protected Disclosure Act 2012 - role of the Ombudsman
      • Fact Sheet 17 - Confidentiality requirements in relation to Protected Disclosure Matters
      • Fact Sheet 19 - The role of the Protected Disclosure Coordinator during investigations
  • Publications
    • Annual Reports
      • 1974 Annual Report
      • 1975 Annual Report
      • 1976 Annual Report
      • 1977 Annual Report
      • 1978 Annual Report
      • 1979 Annual Report
      • 1980 Annual Report
      • 1981 Annual Report
      • 1982 Annual Report
      • 1983 Annual Report
      • 1984 Annual Report
      • 1985 Annual Report
      • 1986 Annual Report
      • 1987 Annual Report
      • 1988 Annual Report
      • 1989 Annual Report
      • 1990 Annual Report
      • 1991 Annual Report
      • 1992 Annual Report
      • 1992 & 1993 Annual Report of the Deputy Ombudsman (Police Complaints)
      • 1993 Annual Report
      • 1994 Annual Report
      • 1995 Annual Report
      • 1996 Annual Report
      • 1997 Annual Report
      • 1998 Annual Report
      • 1999 Annual Report
      • 2000 Annual Report
      • 2001 Annual Report
      • 2002 Annual Report
      • 2003 Annual Report
      • 2004 Annual Report
      • 2005 Annual Report
      • 2006 Annual Report
      • 2007 Annual Report
      • 2008 Annual Report
      • 2009 Annual Report
      • 2010 Annual Report - Part 1
      • 2010 Annual Report - Part 2
      • 2011 Annual Report - Part 1
      • 2011 Annual Report - Part 2
      • 2012 Annual Report - Part 1
      • 2012 Annual Report - Part 2
      • 2013 Annual Report - Part 2
      • 2013 Annual Report - Part 1
      • 2014 Annual Report
      • 2014 Annual Report Snapshot
      • 2015 Annual Report
      • 2015 Annual Report Snapshot
      • Infographic - 2014-2015 Year at a glance
      • 2016 Annual Report
      • Infographic - 2015-2016 Year at a glance
      • 2016 Annual Report Snapshot
    • Parliamentary Reports
      • Report on youth justice facilities at the Grevillea unit of Barwon Prison, Malmsbury and Parkville
      • Investigation into the Registry of Births, Deaths and Marriages’ handling of a complaint
      • Investigation into the transparency of local government decision making
      • Ombudsman enquiries: Resolving complaints informally
      • Investigation into the management of complex workers compensation claims and WorkSafe oversight
      • Good Practice Guide to Handling Complaints Report and Guide September 2016
      • Report on recommendations
      • Investigation into Casey City Council’s Special Charge Scheme for Market Lane
      • Investigation into the misuse of council resources
      • Investigation into public transport fare evasion enforcement
      • Reporting and investigation of allegations of abuse in the disability sector: Phase 2 – incident rep
      • Investigation of a protected disclosure complaint regarding allegations of improper conduct by counc
      • Investigation into the rehabilitation and reintegration of prisoners in Victoria
      • Conflict of interest by an Executive Officer in the Department of Education and Training
      • Reporting and investigation of allegations of abuse in the disability sector: Phase 1 – the effecti
      • Investigation into allegations of improper conduct by officers of VicRoads
      • Investigation into Department of Health oversight of Mentone Gardens, a Supported Residential Servic
      • Councils and complaints – A report on current practice and issues
      • Investigation into an incident of alleged excessive force used by authorised officers
      • Investigation following concerns raised by Community Visitors about a mental health facility
      • Investigation into allegations of improper conduct in the Office of Living Victoria
      • Investigation into advice provided to the office of the Minister for Planning by the Department of P
      • Investigation into allegations of improper procurement of services by the Dept of Education and Earl
      • Investigation into Latrobe City Council's failure to reinstate Summerfield Track following a landsli
      • Investigation into deaths and harm in custody
      • Conflict of interest in the Victorian public sector - ongoing concerns
      • Ombudsman's recommendations - Third report on their implementation
      • Investigation into a complaint about the conduct of Authorised Officers on V/Line
      • A report of investigations into the City of Port Phillip
      • A review of the governance of public sector boards in Victoria
      • A section 25(2) report concerning the constitutional validity of aspects of Victoria's new integrity
      • Allegations raised concerning the activities of the Operations Intelligence Unit and other related i
      • Allegations raised concerning the activities of the Operations Intelligence Unit and other related i
      • Allegations raised concerning the activities of the Operations Intelligence Unit and other related i
      • An investigation into a complaint about preferential treatment of a student by the University of Mel
      • An investigation into the Transport Accident Commission's and the Victorian WorkCover Authority's ad
      • Brookland Greens Estate - Investigation into methane gas leaks
      • Ceja Task Force Drug Related Corruption - Second Interim Report of Ombudsman Victoria
      • Ceja Task Force investigation of allegations of drug related corruption - interim report of the Ombu
      • Complaint about the Medical Practitioners Board of Victoria
      • Conditions for persons in custody
      • Conflict of Interest and Abuse of Power by a Building Inspector at Brimbank City Council
      • Conflict of interest in local government
      • Conflict of interest in the public sector
      • Crime statistics and police numbers
      • Essendon Rental Housing Co-operative
      • Improving responses to allegations involving sexual assault
      • Investigation into a disclosure about WorkSafe and Victoria Police handling of a bullying and harass
      • Investigation into allegations of improper conduct by a Magistrates' Court registrar - Whistleblower
      • Investigation into children transferred from the youth justice system to the adult prison system
      • Investigation into contraband entering a prison and related issues
      • Investigation into Corporate Governance at Moorabool Shire Council
      • Investigation into parking infringement notices issued by Melbourne City Council
      • Investigation into the alleged improper conduct of councillors at Brimbank City Council
      • Investigation into the Conduct of Council Officers in the Administration of the Shire of Melton
      • Ombudsman's recommendations - Report on their implementation
      • Own motion investigation into the Department of Human Services Child Protection Program
      • Investigation into the disclosure of electronic communications addressed to the Member for Evelyn
      • Investigation into the handling of demonstrators by the Victoria Police at Richmond Secondary Colleg
      • Investigation into the handling, storage and transfer of prisoner property in Victorian prisons
      • Investigation into the Office of Housing's tender process for the cleaning and gardening maintenance
      • Investigation into the use of excessive force at the Melbourne Custody Centre
      • Investigation into VicRoads driver licensing arrangements
      • Investigation of police action at the World Economic Forum demonstrations September 2000
      • Investigation of Police raid on the Commerce Club (Tasty Night Club) on Sunday 7 August 1994
      • Investigation of the police withdrawal on 2 May 1994 of charges laid against David Fox and Kenneth R
      • Operation Bart - investigation of allegations against police in relation to the shutter allocation s
      • Operation Bart - investigation of allegations against police in relation to the shutter allocation s
      • Operation Iceberg - investigation of leaked confidential police information and related matters
      • Own motion investigation into the policies and procedures of the planning department at the City of
      • Own motion investigation into the tendering and contracting of information and technology services w
      • Own motion investigation into unenforced warrants
      • Own motion investigation into VicRoads registration practices
      • Probity controls in public hospitals for the procurement of non-clinical goods and services
      • Report - the investigation of the raid by Department of Conservation Forests and Lands officers and
      • Report of investigation into uncontrolled odours from factory
      • Report of investigation of complaints against State Trustees Ltd
      • Report of investigations relating to alleged inadequate compensation following compulsory acquisitio
      • Report of investigations relating to complaints of unreasonable termination of services with Victori
      • Report of the investigation administrative action taken by the Department of Community Services Vict
      • Report of the investigation into alleged deficiencies in the administration of the Australian Studen
      • Report of the investigation into alleged failure of state and local authorities to ensure adequate p
      • Report of the Ombudsman on investigation into the cause of unrest in H Division, Pentridge during th
      • Report of the Ombudsman on Police Special Branch documents
      • Report on investigation into complaint by a chiropractor against the chiropractors and osteopaths re
      • Report on issues in public sector employment
      • Report on matters arising from the office of gambling regulation investigation of international gami
      • Report on the investigation of a complaint of unjust dismissal because of allegations made by facili
      • Report on the investigation of the removal and placement of a client of intellectual disabilities se
      • Review of complaint handling in Victorian universities
      • Review of the Freedom of Information Act - discussion paper
      • Review of the Freedom of Information Act 1982
      • Special Report of Norman Geschke Ombudsman for Victoria on relinquishing office on 28 February 1994
      • The alleged suppression of police investigations, police intelligence and related matters - volume 1
      • The alleged suppression of police investigations, police intelligence and related matters - volume 2
      • The alleged suppression of police investigations, police intelligence and related matters - volume 3
      • Own motion investigation into the governance and administration of the Victorian Builiding Commissio
      • A section 25(2) report to Parliament on the proposed integrity system and its impact on the function
      • Investigation into allegations concerning rail safety in the Melbourne Underground Rail Loop - Whist
      • Investigation into allegations of improper conduct by CenITex officers - Whistleblowers Protection A
      • Investigation into allegations of improper conduct involving Victoria Police - Whistleblowers Protec
      • Investigation into allegations against Mr Geoff Shaw MP - Whistleblowers Protection Act 2001
      • Investigation into the temporary closure of Alfred Health's adult lung transplant program
      • Investigation into an alleged corrupt association
      • Investigation into allegations of detrimental action involving Victoria Police - Whistleblowers Prot
      • Own motion investigation into Greyhound Racing Victoria
      • The Brotherhood - Risks associated with secretive organisations
      • The death of Mr Carl Williams at HM Barwon Prison - investigation into Corrections Victoria
      • Conflict of interest, poor governance and bullying at City of Glen Eira Council - Whistleblowers Pro
      • Own motion investigation into the management and storage of ward records by the Department of Human
      • Investigation into the Foodbowl Modernisation Project and related matters
      • Own motion investigation into ICT-enabled projects
      • Investigation into how universities deal with international students
      • Investigation regarding the Department of Human Services Child Protection Program (Loddon Mallee Reg
      • Investigation into the Office of Police Integrity's handling of a complaint
      • SafeStreets documents - Investigation into Victoria Police's handling of a Freedom of Information re
      • Investigation into prisoner access to health care
      • Investigation into an allegation about Victoria Police crime statistics
      • Corrupt conduct by public officers in procurement
      • Investigation into record keeping failures by WorkSafe agents
      • Investigation into the improper release of autopsy information by a Victorian Institute of Forensic
      • Ombudsman investigation - Assault of a Disability Services Client by Department of Human Services St
      • Ombudsman investigation into the probity of the Hotel Windsor redevelopment
      • The Maryborough police investigation
      • Whistleblowers Protection Act 2001 - Investigation into the failure of agencies to manage registered
      • Whistleblowers Protection Act 2001 - Investigation into allegations of improper conduct by a council
      • Investigation into the issuing of infringement notices to public transport users and related matters
      • Ombudsman's recommendations - Second report on their implementation
      • Whistleblowers Protection Act 2001 Investigation into conditions at the Melbourne Youth Justice Prec
      • Investigation into an allegation of improper conduct within RMIT's School of Engineering (TAFE) Aero
      • Ombudsman investigation into the probity of the Kew Residential Services and St Kilda Triangle devel
      • Own motion investigation into Child Protection - out of home care
      • Report of an investigation into Local Government Victoria's response to the Inspectors of Municipal
      • Investigation into the disclosure of information by a councillor of the City of Casey
      • Investigation into the handling of drug exhibits at the Victorian Police Forensic Services Centre
      • Whistleblowers Protection Act 2001 Report of an investigation into issues at Bayside Health
    • Discussion Papers
      • Discussion Paper - Investigation into the rehabilitation and reintegration of prisoners in Victoria
    • Guidelines
      • Complaints: Good Practice Guide for Public Sector Agencies September 2016
      • Guide: Conducting internal investigations into misconduct
      • Councils and complaints – A good practice guide
      • Safeguarding Integrity: A guide to the integrity system in Victoria
      • Complaint handling at universities: Australasian best practice guidelines
      • Improving responses to allegations of sexual abuse, sexual assault and sexual misconduct
      • Unreasonable Complainant Conduct Manual
      • Guidelines for establishing Closed Circuit Television in public places
    • Brochures
      • Brochure - Got a complaint about a Victorian government body?
      • Brochure - Who is the Victorian Ombudsman?
    • Presentations
      • Creating and maintaining a happy and productive organisation
      • Lessons learnt from 40 years of Ombudsman investigations
      • Reflections on Statutory oversighting of Government agencies
      • Reflections on statutory oversighting of government agencies
      • The Ombudsman at Large
      • The Victorian Ombudsman's investigation into ICT-enabled projects
      • Ethics and Leadership - Eight Lessons for the VPS
      • The Victorian Ombudsman's experience in dealing with disasters (paper)
      • The Victorian Ombudsman's experience in dealing with disasters (slides)
      • A case study on Corrupt Conduct by public officers in procurement
      • Failures of recordkeeping - Victorian Ombudsman Reports
      • The Victorian Ombudsman's investigation into ICT-enabled projects
      • Mental health and prisons
      • Both sides of the fence - a case study on corrupt conduct
      • Developing and maintainting ethical environments in within the Public Sector
      • Victoria's Integrity Regime
      • Why closed environments need external scrutiny - the role of the Victorian Ombudsman in dealing with
      • Dealing with corruption in public administration: the Victorian experience
      • Public Sector whistleblowing: Ombudsman Victoria's experience (slides)
      • Public Sector whistleblowing: Ombudsman Victoria's experience (conference paper)
      • Ten challenges facing the Victorian Public Sector
      • Examining the failure of government agencies to exercise statutory functions (speaker notes)
      • Examining the failure of government agencies to exercise statutory functions (conference paper)
      • Lessons learned from procurement practices
      • Conflict of interest in the public sector: the Victorian experience
      • Human rights and the role of Victorian Ombudsman
      • Own motion investigation into the Freedom of Information Act 1982 - a review conducted by Ombudsman
      • Addendum - Own motion investigation into the Freedom of Information Act 1982 - a review conducted by
      • Current problems with public administration in the State of Victoria
      • The Charter and Government - a new way to serving the public
      • Conditions for persons in custody and the role of the Victorian Ombudsman
      • Presentation to the Law Institute of Victoria, criminal law section
      • Presentation - Why it is important to have independent oversight of the Victorian prison system
    • Submissions
      • Ombudsman makes submission to Human Rights Charter review
  • News
    • Register for Media Releases
    • Media Releases
      • Media Releases
        • Report on youth justice: Victorian Ombudsman
        • Tragic case highlights Registry of Births, Deaths and Marriages’ failings
        • Local government transparency a postcode lottery: Victorian Ombudsman
        • Ombudsman enquiry into rehabilitation services post prison
        • Statement from the Victorian Ombudsman
        • Victorian Ombudsman wants to hear from you – Warragul and Morwell tour
        • Why informal resolution matters: Victorian Ombudsman
        • Ombudsman launches new Public Sector Education program
        • Integrity system reform must continue: Victorian Ombudsman
        • WorkSafe: complex claims process needs fixing
        • Ombudsman investigates expulsions at Victorian Government schools
        • Ombudsman investigates Office of Housing management of maintenance debts
        • Changes to Victoria's integrity system make it easier to complain
        • Conducting internal investigations into misconduct
        • Ombudsman staff taking complaints in Ballarat, Ararat and Horsham in August
        • Victorian Ombudsman - Statement on Supreme Court judgement
        • Victorian Ombudsman reports on progress of recommendations to government
        • Casey City Council special charges “unfair”: Ombudsman
        • Ombudsman: ‘perk of the job’ culture among councils
        • Do you have two minutes to make our website better?
        • Victoria’s unfair fare enforcement system must change
        • [REPUBLISH] Information sheet for public transport fare evasion enforcement strategies
        • The impact of amendments to the Ombudsman Act
        • Ombudsman staff taking complaints in Maryborough and Bendigo in May
        • Ombudsman files application in Supreme Court
        • Ombudsman investigates public transport fare enforcement
        • Information sheet for public transport fare evasion enforcement strategies
        • Easy English documents now online: investigation into disability abuse reporting
        • Ombudsman investigates transparency of local government decision making
        • Ombudsman staff taking complaints in Broadmeadows on 26 February
        • Ombudsman staff taking complaints in Seymour and Mansfield in March
        • Put people before process: Ombudsman tables Phase 2 report into disability abuse
        • Ombudsman launches investigation into handling of workers compensation claims
        • Ombudsman taking complaints in Frankston
        • More complaints can build better public services: Ombudsman
        • Prisons failing to keep us safe: Ombudsman
        • Ombudsman taking complaints in Shepparton and Benalla
        • Education department conflict of interest shows need for cultural change: Ombudsman
        • News - Ombudsman visits to Bendigo, Mildura and Swan Hill
        • Disability investigation phase 1 Easy English version now available
        • Media Release - Oversight system failing to protect people with disability says Ombudsman
        • News - Ombudsman in Warrnambool taking complaints 19 June
        • Media Release - VicRoads officers must play by the rules
        • Media Release - Ombudsman finds a ‘litany of failings’ in oversight of aged care home
        • Media Release - Ombudsman role important for fairness says survey
        • Investigation into disability abuse reporting - Easy English terms of reference now available
        • Media Release - Terms of Reference: Reporting and investigation of allegations of abuse in the disab
        • Media Release - Ombudsman sets standard for local council complaint handling
        • Media Release - Ombudsman calls for greater focus on customer service on transport network
        • Investigation into disability abuse reporting - Easy English information now available
        • Media Release - Strong response to prisons discussion paper: serious impact of growth in prisoner nu
        • Media Release - VO appoints new Deputy Ombudsman
        • Media Release - VO to investigate disability abuse reporting
        • Media Release - Prisoner rehabilitation: is it working?
        • Media Release - Victorian Ombudsman calls for better reporting in psychiatric facilities
        • Media Release - Ombudsman investigation into Department of Health's oversight of Mentone Gardens (a
        • Media Release - 2014 Annual Report
        • Investigation into allegations of improper conduct in the Office of Living Victoria
        • Investigation into advice provided to the office of the Minister for Planning by the Department for
        • Investigation into allegations of improper procurement of services by the Department of Education an
        • Investigation into Latrobe City Council's failure to reinstate Summerfield Track following a landsli
        • Conflict of interest in the Victorian public sector - ongoing concerns
        • Investigation into deaths and harm in custody
        • Ombudsman investigation into the provision of rehabilitation programs for offenders in Victoria
        • Ombudsman's recommendations - Third report on their implementation
        • Investigation into a complaint about the conduct of Authorised Officers on V/Line
        • A review of the governance of public sector boards in Victoria
        • A section 25(2) report concerning the constitutional validity of aspects of Victoria’s new integrity
        • Annual Report 2008-09
        • Annual Report 2010 - Part I
        • Annual Report 2010 - Part II
        • Annual Report 2013 Part 2
        • Annual Report 2013, Part 1
        • Bayside Health Report
        • Brimbank Building Inspector Report - Whistleblowers Protection Act 2001
        • Brimbank Councillors Report - Whistleblowers Protection Act 2001
        • Business Information Technology Services within Victoria Police
        • Complaints to Ombudsman Victoria
        • Conditions for persons in custody
        • Conflict of interest - Victoria Ombudsman's concerns
        • Corporate governance at Moorabool Shire Council
        • Delay the key issue in Freedom of Information decisions
        • Department of Human Services Child Protection Program
        • Drug exhibits - Victoria Police Forensic Services Centre
        • Implementation of Ombudsman's recommendations
        • Improving responses to allegations involving sexual assault
        • Investigation into allegations of improper conduct by a councillor at the Hume City Council
        • Investigation into allegations of improper conduct by a Magistrates' Court registrar - Whistleblower
        • Investigation into an allegation of improper conduct within RMIT's School of Engineering (TAFE) Aero
        • Investigation into children transferred from the youth justice system to the adult prison system
        • Investigation into City of Port Phillip
        • Investigation into contraband entering a prison and related issues
        • Investigation into LGV's response to a report on the City of Ballarat
        • Investigation into the disclosure of information by a councillor of the City of Casey
        • Investigation into the issuing of infringement notices to public transport users
        • Investigation into the Melbourne Youth Justice Precinct
        • Investigation into the probity of the Kew Residential Services and St Kilda Triangle developments
        • Media Release - Test Report
        • Medical practitioner billing - TAC and WorkCover
        • Methane gas leak - Cranbourne
        • Ombudsman identifies Ballarat region's most common complaints
        • Ombudsman identifies the Latrobe Valley region's most common complaints
        • Ombudsman investigates Melbourne Custody Centre
        • Ombudsman releases report on VicRoads registration practices
        • Ombudsman to visit Warrnambool
        • Ombudsman Victoria to visit Benalla
        • Ombudsman Victoria to visit Horsham
        • Ombudsman Victoria to visit Mildura
        • Ombudsman visits Bacchus Marsh
        • Ombudsman visits Geelong
        • Ombudsman visits the City of Casey
        • Ombudsman's Annual Report 2008
        • Ombudsman's recommendations - Second report on their implementation
        • Ombudsmans report on crime statistics and police numbers
        • Ombusdman highlights four major areas of concern
        • Own motion investigation into Child Protection - Out of Home Care
        • Own motion investigation into the governance and administration of the Victorian Building Commission
        • A section 25(2) report to Parliament on the proposed integrity system and its impact on the function
        • Investigation into allegations concerning rail safety in the Melbourne Underground Rail Loop - Whist
        • Investigation into allegations of improper conduct by CenITex officers - Whistleblowers Protection A
        • Investigation into allegations of improper conduct involving Victoria Police - Whistleblowers Protec
        • Investigation into allegations against Mr Geoff Shaw MP - Whistleblowers Protection Act 2001
        • Investigation into the temporary closure of Alfred Health's adult lung transplant program
        • Investigation into an alleged corrupt association
        • Annual Report 2012, Part 2
        • Annual Report 2012, Part 1
        • Investigation into allegations of detrimental action involving Victoria Police - Whistleblowers Prot
        • Own motion investigation into Greyhound Racing Victoria
        • Own motion investigation into the management and storage of ward records by the Department of Human
        • Own motion investigation into unenforced warrants – Ombudsman Act 1973
        • Parking tickets and the Melbourne City Council
        • Planning process investigated at Geelong City Council
        • Probity in hospitals report
        • Reform political donation laws: Ombudsman
        • Report on issues in public sector employment
        • Report released on prisoner property
        • Ombudsman Enquiry into Local Government Complaints Handling Systems And Practices
        • Statement - Ombudsman welcomes government response on Mentone Gardens
        • Statement from the Victorian Ombudsman
        • The death of Mr Carl Williams at HM Barwon Prison - investigation into Corrections Victoria
        • Conflicts of interest, poor governance and bullying at the City of Glen Eira Council - Whistleblower
        • Investigation into the Foodbowl Modernisation Project and related matters
        • Own motion investigation into ICT-enabled projects
        • Investigation into how universities deal with international students
        • Investigation regarding the Department of Human Services Child Protection program (Loddon Mallee Reg
        • Investigation into the Office of Police Integrity's handling of a complaint
        • Annual Report - Part 2 2010-2011
        • SafeStreets Documents - Investigation into Victoria Police's handling of a Freedom of Information re
        • Annual Report - Part 1 2010-11
        • Investigation into prisoner access to health care
        • Investigation into an allegation about Victoria Police crime statistics
        • Corrupt conduct by public officers in procurement
        • Investigation into record keeping failures by WorkSafe agents
        • Investigation into the improper release of autopsy information bya Victorian Institute of Forensic M
        • Ombudsman investigation - Assault of a Disability Services Client by Department of Human Services st
        • The Brotherhood - Risks associated with secretive organisations
        • Ombudsman investigation into the probity of the Hotel Windsor redevelopment
        • Investigation into the failure of agencies to manage registered sex offenders
        • Two reports highlight conflict of interest
        • VicRoads driver licensing arrangements and identity fraud
        • Victorian public sector must screen out corruption risks
        • View our policies online
        • VO submissions to integrity review now available
        • Watch Victoria's integrity agency heads in action at Public Sector Week hypothetical
        • WE’RE MOVING – VICTORIAN OMBUDSMAN’S OFFICE NEW LOCATION FROM MONDAY 29 AUGUST
        • Why the public sector must learn to love complaints: Ombudsman
        • WorkSafe and Victoria Police handling of complaint investigated
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    • Complaints
      • هل تريد أن يشكو
      • តើអ្នកចង់​ប្តឹងតវ៉ា
      • 你要投訴嗎
      • Želite li se žaliti
      • آیا می خواهید به شکایت
      • Θέλετε να διαμαρτύρονται
      • Vuoi protestare
      • 불만 신고를 원하십니까?
      • Имате ли поплака?
      • 你想投诉？
      • آیا می خواهید به شکایت
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      • الطلاب الأجانب ودور محقق الشكاوى
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      • 해외유학생과 옴부즈맨의 역할
      • Pelajar luar negara dan peranan Ombudsman
      • 海外学生及申诉专署的职责
      • Sinh viên du học và vai trò của Giám Sát Viên
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