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The Specialist Homelessness Services Collection commenced in July 2011 and is the main source of current data about specialist homelessness services. Each year the AIHW produces reports on the Specialist Homeless Services Collection. The annual SHSC reports include information about:

  • the number of clients supported by the program each year
  • the demographic characteristics of SHS clients
  • the type of support required by SHS clients and the extent to which support was provided
  • the circumstances of SHS clients before and after support
  • unassisted requests for service.

Recent reports from the SHSC collection:

The SHSC replaced the Supported Accommodation Assistance Program (SAAP) collection. SAAP collection reports were published from July 1996 to December 2011. Reports from the older SAAP National Data Collection  provided information on people who received support from SAAP agencies prior to July 2011 as well as people turned away from SAAP services. Information about the older SAAP collection SAAP National Data Collection Collectors Manual July 2005 (950KB PDF).

Thematic reports based on the older SAAP National Data Collection are also available focusing on select client groups that used SAAP services. Reports have focused on:

  • Aboriginal and Torres Strait Islander clients and children
  • Clients with mental health and substance use problems
  • Children in SAAP
  • Female clients and children escaping domestic violence
  • SAAP clients with disabilities.

Homelessness publications list

Specialist homelessness services 2015–16: Australian Capital Territory fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: New South Wales fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: Northern Territory fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: Queensland fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: South Australia fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: Victoria fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: Tasmania fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Specialist homelessness services 2015–16: Western Australia fact sheet

Individual state and territory fact sheets summarise information on Specialist homelessness services delivered in 2015–16 and provide a contextual basis to aid interpretation of the national data. Each fact sheet highlights jurisdictional-specific information about the clients of specialist homelessness agencies who were assisted in 2015–16, the services requested, the support received, and outcomes achieved. Fact sheets also present service use rates by priority groups compared with national data. To some extent, differences between states and territories in the numbers and types of homelessness services can reflect differences in service delivery models and their associated responses.These state and territory fact sheet complement jurisdictional infographics (On any given day) and supplementary data tables available through the Specialist homelessness services report 2015–16 (web report).

Vulnerable young people: interactions across homelessness, youth justice and child protection: 1 July 2011 to 30 June 2015

This report reveals that individuals who experience multiple, cross-sector services in the specialist homelessness, protection or youth justice service areas are a particularly vulnerable group. Clients experiencing 2 or more of these services were more likely than specialist homelessness services-only clients: to report having substance use issues; to report having mental health issues; to have an over-representation of Aboriginal and Torres Strait Islander people; and to receive more days of support and more support periods from specialist homelessness services agencies.

Exploring drug treatment and homelessness in Australia: 1 July 2011 to 30 June 2014

There is much research to suggest a considerable overlap between people experiencing precarious housing, and drug and alcohol misuse. Linking client data from specialist homelessness services and alcohol and other drug treatment services, this report provides a picture of the intersection of these two issues on a national scale. It reveals a vulnerable population, in which Indigenous Australians and experiences of domestic and family violence and mental health issues were all over-represented. Their poorer drug treatment and housing outcomes highlight the level of difficulty faced in assisting these people to achieve long-term outcomes.

National Social Housing Survey: detailed results 2014

This report provides an overview of the national findings of the 2014 National Social Housing Survey. The report shows that the majority of tenants are satisfied with the services provided by their housing organisation, with community housing tenants the most satisfied. Tenants report a range of benefits from living in social housing and the majority live in dwellings of an acceptable standard.

Exploring transitions between homelessness and public housing: 1 July 2011 to 30 June 2013

This report is the first of its kind produced by the AIHW linking homelessness and public housing data in order to better understand the clients of both. The report shows that specialist homelessness agencies were very successful in assisting clients to sustain their public housing tenancies.

Specialist homelessness services 2013–14

This is the third annual report of the Specialist Homelessness Services Collection. Over the past three years, agencies have supported more than half a million Australians who were homeless or at risk of homelessness. In 2013-14, specialist homelessness services assisted around 254,000 clients, a 4% increase from the previous year. The report describes the clients that have received specialist homelessness support, the assistance they sought and were provided, and the outcomes achieved for those clients. For the first time, data about clients with a disability are included in the report.

Housing outcomes for groups vulnerable to homelessness: 1 July 2011 to 31 December 2013

Using data from specialist homelessness agencies, this bulletin examines four cohorts vulnerable to homelessness and the differences in the housing outcomes both across and within the groups. It seeks to better understand why some people in these groups may retain or attain housing while others become or stay homeless. It is expected that well known factors which make people more vulnerable to homelessness will also be key factors in their housing outcomes following support. This bulletin seeks to confirm that this is the case and also provide an indication of the extent of the impact of these factors.

Housing circumstances of Indigenous households: tenure and overcrowding

The housing circumstances of Indigenous Australians are described in this paper using Census data. The topics of housing tenure and overcrowding are covered, with trends considered, as well as differences according to factors such as remoteness, jurisdiction and socioeconomic status. In 2011, Indigenous households were about half as likely as other Australian households to own their home and more than 3 times as likely to be overcrowded.

Homelessness among Indigenous Australians

Homelessness among Indigenous Australians presents information on the prevalence of homelessness among Indigenous Australians, the characteristics of Indigenous people who are homeless, and the use of specialist homelessness services by Indigenous people who are homeless or at risk of homelessness. On Census night in 2011, there were an estimated 26,743 Indigenous people experiencing homelessness, comprising 28% of the total homeless population. Three-quarters of homeless Indigenous people were living in severely crowded dwellings. In 2012–13, about 1 in 5 clients of specialist homelessness services were Indigenous—an estimated 54,885 clients.

Specialist homelessness services 2012-13

In 2012-13 specialist homelessness services assisted over 244,000 clients. Of these clients, 54% were at risk of homelessness, and 46% were already homeless when they first began receiving support (22% of those who were homeless had no shelter or were living in an improvised dwelling). This report presents the findings of the Specialist Homelessness Services Collection for 2012-13, and describes the clients who received specialist homelessness support, the assistance they sought and were provided, and the outcomes achieved for those clients.

Housing assistance in Australia 2013

This report looks at trends in housing and housing assistance provided by governments in Australia in terms social housing and financial assistance in 2012-13. The report explores the various types of housing assistance provided to low-income households and special needs groups including first home buyers, Indigenous Australians, young and older Australians, people with disability, and those who are homeless. A high proportion of low income households spend more than 30% of their income on rent (42%). This creates a large demand for financial assistance (1.2 million receiving Commonwealth Rent Assistance) and social housing dwellings (over 200,000 on waiting lists). 

Specialist homelessness services: July-December 2012

Specialist homelessness agencies helped more than 157,000 clients  and provided more than 3.6 million nights of accommodation in the 6 months from July to December 2012. Almost half of clients were already homeless at the beginning of their first support period and the rest were at risk of homelessness. The most common main reasons given for seeking assistance were related to domestic or family violence and financial difficulties.

Specialist Homelessness Services 2011-12

In 2011-12, specialist homelessness services assisted almost 230,000 clients, representing 1 in 98 Australians. Of these clients, 56% were at risk of homelessness, 44% were already homeless and 11% were sleeping without shelter or in improvised or inadequate shelter when they first began receiving support. Agencies provided more than 7,000,000 nights of accommodation in 2011-12 and assisted 84% of clients at risk of homelessness to sustain their tenancy. This report presents the findings of the Specialist Homelessness Services Collection for 2011-12, and describes the clients of specialist homelessness agencies, the assistance they sought and were provided, and outcomes achieved for clients.

Aboriginal and Torres Strait Islander identification in community services data collections: an updated data quality report

This report examines the identification of Aboriginal and Torres Strait Islander clients in a number of Australian Institute of Health and Welfare community services data collections, by analysing where Indigenous status is missing/not stated. It makes a number of recommendations, including that data collection manuals and training materials reflect the National best practice guidelines for collecting Indigenous status in health data sets. Where necessary, jurisdictions should consider modifying client forms and client information management systems to ensure consistency with these guidelines.

Specialist Homelessness Services Collection: March quarter 2012

This report presents results of the Specialist Homelessness Services Collection for the March quarter 2012. Nationally, 102,356 clients who were homeless or at risk of homelessness accessed specialist homelessness services in this quarter. On average, 18,600 clients were accommodated by these services on any given night during the quarter.

Specialist Homelessness Services Collection: December quarter 2011

This report presents results of the Specialist Homelessness Services Collection for the December quarter 2011. Homelessness (and the risk of homelessness) affects a large number of Australians each year. Nationally, it is estimated that 44 people per 10,000 accessed specialist homelessness services in this quarter and, on average, over 18,500 clients were accommodated by these service on any given night in the quarter.

Specialist Homelessness Services Collection: first results, September quarter 2011

Each year many Australians experience homelessness or find themselves in circumstances of risk of becoming homeless. This report presents the first quarterly results of the new Specialist Homelessness Services Collection. This collection replaces the Supported Accommodation Assistance Program National Data Collection which collected data on homelessness service provision by Australian governments since 1996.

People turned away from government funded specialist homelessness accommodation 2010-11

This report presents data on the people turned away from government-funded specialist homelessness accommodation in 2010-11. It is the final report to be sourced from the Supported Accommodation Assistance Program (SAAP) National Data Collection (NDC). From 1 July 2011, data will be reported from the new Specialist Homelessness Services (SHS) collection. The data collected indicate that government-funded specialist homelessness agencies are operating to capacity and are unable to completely meet the demand for accommodation. Some groups, such as families, experience more difficulty than others in obtaining accommodation.

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