Frequently Asked Questions
If I already have an NYTimes Crossword subscription, can I subscribe to All Access or All Access Plus, which include NYTimes Crossword access?
Yes. To change your subscription, please call Customer Care at 1–800–NYTIMES (698-4637). An agent will help you purchase this subscription and transfer your current NYTimes Crossword account.
What is a digital subscription? What do I get when I subscribe?
An unlimited New York Times digital subscription provides ongoing access to NYTimes.com from any computer or
device, as well as access to apps on portable devices. When you subscribe, you’ll get access to
articles and blog posts, as well as video, slide shows and other multimedia features.
Can I get a subscription to NYTimes.com only?
No. A digital subscription package gives you ongoing access to NYTimes.com on any computer or device, plus NYTimes apps for your smartphone and tablet.
I get home delivery of the newspaper. Do I get free access?
Yes. Print subscribers to The New York Times get a free digital access subscription. This package includes free, unlimited access to NYTimes.com on any device, as well as the full range of NYTimes apps for your smartphone (iPhone
®, BlackBerry
®, Windows
® Phone, Android
TM-powered phones) and your tablet (iPad
® and Android-powered tablets). Print subscribers can share Digital Access with a family member. Free, unlimited access is provided to all print subscribers, no matter what type of subscription you have (daily, weekday, etc.). You’ll also qualify for free digital access if your home delivery is provided by a third party (rather than by The New York Times directly). NYTimes home delivery subscriptions do not include e-reader editions or digital versions of The New York Times Crossword.
To activate your digital subscription, you’ll need to connect your home delivery subscription to your NYTimes.com account. If you haven’t already done so,
visit this page to connect your accounts.
Do you offer Education and Corporate discounts?
Yes. Organizations of all varieties — including schools, hotels, libraries, and corporations — can purchase digital access to The New York Times for multiple users at a group discount.
For information on Corporate group subscriptions,
click here.
For information on Education group subscriptions,
click here.
We also offer individual subscriptions at a discounted education rate. To learn more,
click here.
Can I give a gift subscription to The Times?
Yes. The more you give, the more you save — you can give the gift of unlimited access to NYTimes.com and NYTimes apps and save up to 50% on your gift subscription.
Click here.
What is the cancellation and refund policy?
You can cancel your subscription at any time. When you cancel, we will stop charging your account the
following billing cycle. Each billing cycle is four weeks, so your unlimited access will continue for the
remainder of the current four-week period.
View the full cancellation and refund policy >>
What if I don’t want to subscribe — can I still read NYTimes.com for free?
Visitors can enjoy 10 free articles (including blog posts, slide shows and other multimedia features) each
calendar month on NYTimes.com, as well as unrestricted access to browse the home page, section fronts, blog
fronts and classifieds. Your free, limited access resets every month: at the beginning of each calendar
month, you’ll once again be able to view 10 free articles for that month.
NYTimes apps are free to download and install. After downloading an app, you can read 10 articles each month
for free. At the beginning of each calendar month, another 10 articles will be available for free.
For nonsubscribers, articles from the
New York
Times archives from 1923 through 1980 are $3.95 each. Views of archived articles outside that date range
are free but still count toward the 10-article monthly limit.