Posted
| UpdatedA former Westpac banker is sentenced to three years in prison after signing up elderly customers, including a 98-year-old woman in an aged-care facility, to $4 million in loans they could not repay.
Topics: banking, business-economics-and-finance, company-news, consumer-finance, consumer-protection, corporate-governance, australia, qld
Posted
| UpdatedVolkswagen is being urged to explain why Australian drivers are not being offered compensation for cars fitted with emissions-cheating devices.
Topics: consumer-protection, business-economics-and-finance, australia, united-states
Posted
| UpdatedDonald Trump makes financial deregulation an early priority of his presidency, but what does the Dodd-Frank Act do and what changes are likely to happen to US banking?
Topics: banking, regulation, consumer-protection, consumer-finance, donald-trump, government-and-politics, united-states
Posted
| UpdatedMore Victorian real estate agents are caught by a taskforce targeting the widespread practice of underquoting property values to entice prospective buyers.
Topics: housing-industry, consumer-protection, regulation, fraud-and-corporate-crime, australia, vic
Posted
| UpdatedThe Australian Competition and Consumer Commission is set to hear from dairy farmers about a range of issues contributing to the poor state of the industry, including dollar-a-litre milk.
Topics: dairy-production, business-economics-and-finance, rural, agribusiness, agricultural-prices, markets, consumer-protection, australia, qld
Posted
| UpdatedSome Australian workers on the brink of retirement are being short-changed on their employer superannuation entitlements and might be forced onto the age pension, according to research out today.
Topics: superannuation, business-economics-and-finance, company-news, consumer-finance, consumer-protection, australia
Posted
Fewer West Australians fell victim to fraud last year, but a sharp increase in technology and investment losses is causing concern, with those over the age of 55 most vulnerable.
Topics: consumer-protection, people, fraud-and-corporate-crime, perth-6000, wa
Posted
Tigerair will be allowed to fly stranded Australian passengers home from Bali, but the future for the budget airline's foray into Indonesia remains unclear.
Topics: air-transport, consumer-protection, business-economics-and-finance, travel-and-tourism, wa, perth-6000, bali, indonesia
Posted
| UpdatedAn increase in builder-related complaints in the last financial year has prompted a warning for homeowners from WA's building regulator, which says it is amazed at how many people are rushing into projects.
Topics: building-and-construction, consumer-protection, perth-6000, wa
Posted
Chinese e-commerce giant Alibaba is suing two sellers offering fake Swarovski watches on its online marketplace Taobao.
Topics: retail, consumer-protection, fraud-and-corporate-crime, company-news, china, united-states
Posted
| UpdatedComplaints about electronics and whitegoods accounted for more than a quarter of the 20,000-plus grievances shoppers submitted to the Australian Competition and Consumer Commission in 2016.
Topics: retail, consumer-finance, consumer-protection, regulation, australia
Posted
Topics: consumer-protection, consumer-electronics, electronics, mobile-phones, maroochydore-4558
Posted
A consumer behaviour survey shows Australians are slightly less anxious heading into Christmas this year, but advocacy group Choice warns shoppers from over indulging on credit during the festive season.
Topics: consumer-finance, consumer-protection, business-economics-and-finance, australia
Posted
| UpdatedThe WA Government bans portable decorative ethanol burners in the wake of a woman suffering serious burns in the backyard of her Perth home.
Topics: emergency-incidents, consumer-protection, wa
Posted
An estimated 2 million Australian workers are being forced to take their annual leave over the Christmas, with Gen Y forced to take leave more than any other generation.
Topics: business-economics-and-finance, consumer-protection, corporate-governance, regulation, small-business, australia
Posted
| UpdatedNAB apologises after accidentally sending the account details belonging to 60,000 overseas customers to an incorrect email address.
Topics: banking, business-economics-and-finance, industry, consumer-finance, consumer-protection, australia
Posted
The Australian Payments Clearing Association releases new figures showing Australians lost $521 million to card fraud in the 2016 financial year.
Topics: business-economics-and-finance, consumer-finance, consumer-protection, banking, fraud-and-corporate-crime, law-crime-and-justice, australia
Posted
| UpdatedNurofen's fine for misleading consumers is raised from $1.7 million to $6 million after a successful appeal by the ACCC.
Topics: courts-and-trials, consumer-protection, medical-ethics, sydney-2000
Posted
| UpdatedDiscount retailer Payless Shoes will close 132 stores across the country and let go of 730 staff, the company's administrator Ferrier Hodgson says.
Topics: retail, company-news, consumer-finance, consumer-protection, business-economics-and-finance, australia
Posted
Sydney is only behind Paris, London, New York and Los Angeles in terms of Airbnb user numbers, even as the company manoeuvers through government regulation that bans homeowners from leasing their property on the site in several areas.
Topics: company-news, business-economics-and-finance, consumer-protection, consumer-finance, tourism, regulation, multinationals, government-and-politics, local-government, lifestyle-and-leisure, travel-and-tourism, sydney-2000, australia
Posted
| UpdatedThe consumer protection watchdog is trying to clean out what it says are false claims that various personal hygiene and bathroom wipes are "flushable".
Topics: consumer-protection, retail, business-economics-and-finance, company-news, australia
Posted
| UpdatedWoolworths did not violate consumer law through its Mind the Gap scheme in 2014, which saw the retailer claim $18 million from suppliers to help reduce a $53 million shortfall in half-year profits, a federal court judge rules.
Topics: agricultural-prices, business-economics-and-finance, consumer-protection, food-processing, vegetables, australia
Posted
| UpdatedThe workplace regulator signs a landmark deal with convenience store chain 7-Eleven to combat exploitation of workers by franchisees through measures including biometric technology and CCTV supervision.
Topics: business-economics-and-finance, company-news, consumer-protection, food-and-beverage, retail, corporate-governance, australia
Posted
| UpdatedWorkers at some of Australia's biggest banks accuse the industry of having an aggressive sales culture which rewards bad behaviour and can have devastating consequences for consumers.
Topics: business-economics-and-finance, consumer-protection, banking, australia
Posted
Car loan provider BMW Finance has been hit with a record compensation claim over irresponsible lending.
Topics: consumer-finance, consumer-protection, business-economics-and-finance, australia