Frequently Asked Questions and Who to Contact

• Membership – Lost your card? Just joined and have questions? For all membership related questions, e-mail us at membership@houstonzoo.org or call 713-533-6535.
• Discounts – Questions about free afternoons, student, military, Lone Star or other discounts? All our discounts are listed on our Buy Tickets webpage. If you have questions, contact our call center at 713-533-6500.
• Special Experiences – Looking for something extra special for your loved ones or a special occasion? Visit our Animal Encounters page to browse your options.
• Ticket or Membership Donations – If you represent a charitable nonprofit organization seeking Houston Zoo memberships or tickets for your fundraising event, visit our Membership and Ticket Donation webpage.