Posted
| UpdatedThe compensation bill to bank customers who were charged for services they never received skyrockets to $180 million and could still go higher.
Topics: banking, regulation, business-economics-and-finance, company-news, consumer-protection, australia
Posted
The Australian banks' plan to restore public trust and improve customer outcomes is already slipping behind schedule after just six months of operation.
Topics: banking, consumer-protection, consumer-finance, australia
Posted
Banks are being accused of gouging customers by delaying the transfer of superannuation accounts into lower cost default superannuation funds.
Topics: superannuation, banking, consumer-protection, consumer-finance, australia
Posted
| UpdatedFour of Australia's leading banks claim Apple Pay will make paying with your mobile phone less competitive. They might be right.
Topics: banking, consumer-finance, consumer-protection, information-technology, australia
Posted
A surge in debt agreements has heightened concerns that consumers in financial hardship may be exacerbating their problems by adopting expensive techniques of escaping debt.
Topics: consumer-finance, banking, consumer-protection, economic-trends, australia
Posted
| UpdatedThe corporate regulator reluctantly agrees to provide a parliamentary committee with the names of life insurers which have the highest rates of rejecting claims - but only in private.
Topics: consumer-protection, consumer-finance, insurance, banking, federal-parliament, australia
Posted
| UpdatedConsumer group Choice calls for harsher penalties for companies caught claiming their products are organic even though they fail to meet industry standards.
Topics: business-economics-and-finance, company-news, consumer-finance, consumer-protection, food-and-beverage, australia
Posted
| UpdatedThe corporate regulator announces a major crackdown on the life insurance sector after identifying "significant shortcomings" in the way claims are handled.
Topics: insurance, banking, consumer-protection, australia
Posted
| UpdatedSamsung Electronics confirms it has made changes to its Galaxy Note 7 smartphone production, following reports its replacements for the fire-prone phones were overheating.
Topics: consumer-protection, consumer-electronics, electronics, mobile-phones, korea-democratic-people-s-republic-of
Posted
| UpdatedIf the chief executives of Australia's listed companies could point to an unambiguous record of success, no-one would ever question their stellar pay packets.
Topics: business-economics-and-finance, company-news, consumer-protection, australia
Posted
| UpdatedMortgage fraud is "systemic" in Australia, with more than a quarter of recent home buyers admitting they misrepresented some information on their loan application.
Topics: banking, housing-industry, consumer-finance, fraud-and-corporate-crime, consumer-protection, australia
Posted
Nestle's Milo, Green and Clean's bottled air and the Samsung Galaxy Note 7 are among nine products to receive a gong at this year's Shonky Choice awards in Sydney.
Topics: business-economics-and-finance, consumer-protection, australia
Posted
| UpdatedNestle's Milo, Green and Clean's bottled air and the Samsung Galaxy Note 7 are among nine products to receive a gong at this years Shonky Choice awards in Sydney.
Topics: industry, consumer-protection, retail, business-economics-and-finance, sydney-2000, australia
Posted
| UpdatedANZ admits credit card profitability is "well above" most of its other businesses, but commits to looking at lower rates and more robust credit limit assessments.
Topics: banking, consumer-finance, consumer-protection, federal-parliament, australia
Posted
| UpdatedA former adviser to some of the world's largest banks expects little to come from the current parliamentary hearings with bank bosses, saying a royal commission and revamped regulator are needed.
Topics: banking, consumer-finance, consumer-protection, federal-parliament, australia
Posted
| UpdatedMelbourne man Chanaka is fighting to get his money back after losing thousands trying to buy his dream home through a "rent-to-buy" scheme, which consumer advocates say are "unfavourable" and "completely unaffordable".
Topics: consumer-protection, housing-industry, law-crime-and-justice, melbourne-3000
Posted
| UpdatedWith the four big bank bosses set to front Parliament over the next three days, business reporter Michael Janda explains four key questions that should be put to them.
Topics: banking, consumer-protection, consumer-finance, federal-parliament, australia
Posted
| UpdatedJob losses from the merger of Western Australia's two major newspapers are far worse than expected and the move will imperil media diversity in the state, a union warns.
Topics: consumer-protection, business-economics-and-finance, industry, media, print-media, information-and-communication, perth-6000, wa
Posted
| UpdatedThe definition of a role of an executive needs to change to act not only in the best financial interests of the company but to focus on how it serves the wider community.
Topics: business-economics-and-finance, company-news, consumer-protection, consumer-finance, banking, community-and-society, australia
Posted
| UpdatedAustralia's major banks may have been breaching responsible lending obligations with inappropriate credit card limits, sending many people bankrupt.
Topics: consumer-finance, consumer-protection, banking, australia
Posted
| UpdatedThe RACQ supports the E10 fuel education campaign released by the Queensland Government but wants motorists to continue to have choice at the bowser.
Topics: environmental-technology, oil-and-gas, consumer-protection, environmental-impact, states-and-territories, qld
Posted
The NSW Supreme Court is presented with emails and text messages between BBY chairman Glenn Rosewall and his psychic advisor in 2011 about concerns the company faced insolvency, shortly before $12 million was stripped from clients' trust accounts.
Topics: business-economics-and-finance, company-news, consumer-protection, consumer-finance, regulation, banking, law-crime-and-justice, courts-and-trials, nsw, australia
Posted
Topics: consumer-protection, medical-procedures, stem-cells, advertising-and-marketing
Posted
Topics: consumer-protection, medical-procedures, stem-cells
Posted
Topics: consumer-protection, medical-procedures, stem-cells, advertising-and-marketing