MetroMovers

Are there any special offers you would like to offer to Oneflare customers?

Do you require a couple days of storage whilst waiting for settlement day for your new home? Or need to store your furniture pieces for several months during your home renovations? Or want to put away your home contents for a few years whilst you are overseas? Contact us today to take advantage of our store more for less promo.

How can a customer save money before you start the work? Please give 3 tips

1. Have all the small contents packed into boxes 2. Dismantle and reassemble all the furniture yourself 3. Save a parking spot close to the property entrance for the truck

What makes your pricing competitive?

At MetroMovers, we believe in a pricing system that is fair to our customers. Our hourly rate pricing system means customers only pay for the true time the team is working and our depot charges are predetermined via the Google mapping system.

What are the typical things that you need to know before you can provide a quote to a customer?

We need to know the volume of home contents that needs to be moved. So whether that is how many bedrooms your home is or a list of items, we can provide a quote for you. We also need to know the access of the uplift address and delivery address so if its ground level or has stairs or lift.

Are you an insured business and do you guarantee your work?

MetroMovers provides a service so good, we guarantee it! We provide a service-efficiency guarantee for our hourly rate jobs and a no-damage guarantee for all our relocations. We are also authorised to provide insurance so contact us to find out more.

Why should a customer hire you over another service provider?

With 20 years of experience combined with our award winning services and truck fleets mean that our experience, equipment and dedication are of the highest standard at all times. We are also the only removalist to ever earn a place in the prestigious BRW Fast 100 list.

Is there a particular aspect of your trade or industry that you specialise in?

MetroMovers is your one stop shop for boxes, moving services and storage facilities. We do the packing, loading, driving, unloading and storing all for you so you can sit down, relax and enjoy a cup of tea while we do the hard work.

What makes you the most reliable and trustworthy person for the job?

MetroMovers is not just a man with a van, we are movers with a truck. We have years of experience and award winning equipment to get the job done right backed up with hundreds of independent customer testimonials on WOMO, Product Review, Google Plus and Facebook.

What questions do customers commonly ask and how would you answer them?

We often get asked, how long is my move going to take? There is no definitive answer as every home and move is different. The duration of your move depends on how prepared you are, the access at both properties, how much content there is to move and the level of service required from the movers.

What questions should a customer ask to hire the right service professional?

It is important to check if the removalists are an accredited member of Australia Furniture Removers Association (AFRA) and if they are fully insured or are licensed to provide insurance. It is also important to make sure all charges have been outlined in writing so you know what you are paying for.

What do you like most about your job?

For some people, moving homes is a milestone in their life especially if they have just purchased their first home. Knowing we can help customers settle into their new home and be part of their first home experience is rewarding.

Do you have a favourite customer story you would like to share?

There have been many times where MetroMovers has come in and saved the day for a customer. These customers have gone with an unprofessional removalist company who have either walked away from the job or did not even turn up to their home. This shows the importance of always hiring a professional.

How did you decide to get into your line of work?

MetroMovers started as a small humble local business and has grown into a national wide moving and storage company operating on the east coast of Australia in Melbourne, Sydney and Brisbane.