Melbourne Movers And Packers

Reviews (10)

• Joanne

  26 Feb

• Alicia

  Very professional guys. Will definitely use them again.

  20 Feb

• Nikki Burgess

  Great customer service when organising the booking. However we had weak, inexperienced movers arrive who struggled to move our belongings and in fact damaged items as they went. We had booked for 2 hours, which should've been sufficient, however by 4 hours we decided we had to finish it off by ... Great customer service when organising the booking. However we had weak, inexperienced movers arrive who struggled to move our belongings and in fact damaged items as they went. We had booked for 2 hours, which should've been sufficient, however by 4 hours we decided we had to finish it off by ourselves and were bullied into paying before they would leave and before we could dispute the damage that was made. Will never recommend this company or use them again.

  05 Feb (last edited 05 Feb)

• Nick

  Add on costs like tolls, otherwise professional job

  24 Jan

• Lisa

  Very interested to get our business, but after booking with them, that was the last we heard of Kate. We hired 2 men and an 8 ton truck, who turned up one hour late. In the middle of the move, we were told that their truck had something wrong with it and they'd have to get some other guys to ... Very interested to get our business, but after booking with them, that was the last we heard of Kate. We hired 2 men and an 8 ton truck, who turned up one hour late. In the middle of the move, we were told that their truck had something wrong with it and they'd have to get some other guys to come and finish the job, but not before they asked to be paid for the work they'd done despite job incomplete and leaving us in a predicament. We refused payment until the job was finished. The next two guys arrived an hour and half later, and I have to say we were feeling lucky the first two guys had left, because the second two were absolute professionals. It was a big job, and nothing was too much trouble- they worked hard until 11 pm. If you use this company, I would recommend you ask for Monu and Chander by name. Otherwise, be prepared for a few potential problems with your move.

  10 Jan (last edited 10 Jan)

• Natasha

  Save yourself the hassle of hiring these guys. They are far from being reliable and professional. Made our house moving far more stressful that it should have been. I booked for a 6 tons truck with 2 guys for $95 plus GST and $20 sucharge for staircase at 8am on a Saturday. I received a call at ... Save yourself the hassle of hiring these guys. They are far from being reliable and professional. Made our house moving far more stressful that it should have been. I booked for a 6 tons truck with 2 guys for $95 plus GST and $20 sucharge for staircase at 8am on a Saturday. I received a call at around 7:20am from someone who sounded that he just woke up to inform me that the truck I hired was broke down. They turned up at the apartment at around 9:15am with a much bigger truck. While moving our things, one of the guys wanted to leave on the spot because he couldn't keep up with moving things. We found out then that the guy was a last minute replacement. They demanded to be paid right away after everything was loaded on the truck. My brother refused and asked to speak to their boss. It wasn't of any help as the person on the other line was as rude. The address of the new apartment, 5mins drive from the old apartment, was given to them when the booking was made and these guys managed to disappear for 30mins while my brother was waiting for them at the new place. They refused to unload our things when they turned up because of no parking space and said that they are going to take our things to their storage and we will need to pick them afterwards. My brother had to call the boss a few times because at one time the person hung up on him while he was still explaining the situation. There is a parking space but because they truck was so big, it just couldn't fit in. We were never mentioned about organising parking space for the truck. Few of our furniture have been damaged but we rather overlook this than to deal with this company again. They charged $492.25 and left without giving us back our $7 change. It was an absolutely frustrating experience overall

  29 Dec 2016 (last edited 29 Dec 2016)

• Jarrod Hargreaves

  14 Dec 2016

• Luke

  night before call us saying truck broke down changed time turned up on time very slow getting it done and charge us for the time some damage to items might try another removalist next time

  07 Dec 2016

• Chris

  08 Sep 2016

• Brenton

  Showed up early. Was fully prepared. No complaints. Would be happy to use them again.

  24 May 2016