Shane Nicholls

How do you normally charge for your service?

Normally I charge by the job for services which include labour & materials, however tasks can be charged by the hour if a rate is agreed upon, but in my experience most folk prefer to know the price before any commitment is made.

What are the typical things that you need to know before you can provide a quote to a customer?

The most important is to view the job in person to get a first hand idea of what is required and if anything needs to be allowed for. Quoting over the phone may be OK if it is a straight forward task such as a security door rewire, but for most jobs trying to quote sight unseen is like buying a pig in a poke.

Is there a particular aspect of your trade or industry that you specialise in?

Doors, sliding doors and sliding windows service & parts wheels, tracks, locks etc Security doors, rewires, paint or powdercoat Cupboard doors and hinges Windows, double hung rope replacement, spiral balance replacement, winders Glass replacement Carpentry

Why should a customer hire you over another service provider?

I am located in Northcote and try work within a 5 Kilometer radius from home, this way I can usually attend appointments on time and provide a prompt and reliable service.