Qualifications
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Public Liability Insurance
Reviews (16)
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06 Oct 2016
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Cleaning was to a standard over and above our expectations. The onsite inspection manager was on time and courteous and we are very happy with the cleaning service provided including the book provided to give feedback to the company.
22 Sep 2016 (last edited 22 Sep 2016)
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Mohammad contacted me very quickly and arranged for one of his staff to come and do an inspection to confirm the quote. They arrived (almost) on time and were very professional in assesing the job and explaining the service. It was an easy decision to hire Neat & Sweet over the other two compani... Mohammad contacted me very quickly and arranged for one of his staff to come and do an inspection to confirm the quote. They arrived (almost) on time and were very professional in assesing the job and explaining the service. It was an easy decision to hire Neat & Sweet over the other two companies I got quotes from.
25 Aug 2016
Portfolio (4)
Services
Neat&Sweet Cleaning Services offers the following services:
Frequently Asked Questions
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What do you like most about your job?
We enjoy making our clients happy and keeping a smile on their faces.It is so enjoyable when I receive positive feedback from our customers.We absolutely clean with passion and always try to provide the highest standard possible.
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Why should a customer hire you over another service provider?
At Neat&Sweet cleaning services, we love what we do. We take pride in the strong relationships that we’ve established and maintained with our clients over the years. It is through these enduring relationships that our business has grown and flourished.
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Is there a particular aspect of your trade or industry that you specialise in?
We specialise in all aspect of Cleaning including regular commercial or domestic cleaning, End of lease Cleaning, pre-sale Cleaning, Move- in cleans , etc
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Are you an insured business and do you guarantee your work?
We are fully insured and all our employees and sub contractors are police checked. We guarantee a 100% satisfaction for our clients.
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What are the typical things that you need to know before you can provide a quote to a customer?
The number of bedrooms and bathrooms, frequency of the cleans required and if there is any pet(s) in the property.
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What makes your pricing competitive?
We only charge our clients $30/H which is considered to be very competitive in the market.
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What experience, skills, qualifications or training do you have to make you the right person for the job?
We’re Experienced We have over 4 years of experience in providing quality, specialized cleaning services to the Melbourne metropolitan areas. We’re Qualified Our staff are fully trained in best-practice, hygienic and safe cleaning practices. We’re Equipped We utilize the very best specialist cleaning equipment. You don’t need to provide anything.
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How do you normally charge for your service?
We do not usually quote per hour but we quote per house which means we usually inspect the house and give a quote per each clean whether its weekly or fortnightly.We only quote per hour in case if the client asks for one off clean.Our hourly rate for the one off cleans will be.45$ for 1st hour then $35/H.
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What makes you the most reliable and trustworthy person for the job?
All of our staff undertake a Police Check and are fully trained to ensure your confidential information and valuable assets remain secure. We can also provide Working with Children checks for Clients such as educational institutions.
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Are there any special offers you would like to offer to Oneflare customers?
We offer all the Oneflare customers a free clean when they refer us to a friend, neighbour or relative.
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What questions should a customer ask to hire the right service professional?
Clients should always should ensure the following before hiring any service:- 1-Cleaners must be police checked.and should be able to show certificates. 2-Cleaners should be able to provide a material data sheet for all chemicals and products used. 3-clients should seek a list of duties that the cleaner includes in the clean.
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What questions do customers commonly ask and how would you answer them?
The most common question is how much do you charge for you service? and the answer here is very simple, most of the regular cleaning service range from $70 to $120 per clean and that price definitely depends on many factors such as the size of the property , frequency of cleaning required and the condition of the premises.So, we prefer to do a quick 10 minutes inspection by visiting the property so that we can confirm a firm price with the client.
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How can a customer save money before you start the work? Please give 3 tips
Customers can always save money if they do the following 1- spray all showers walls and glass with a good quality product after talking a shower. 2-Ensure to pour some bleach in the toilet bowl at least once a week. 3-its a good idea to cover furniture with covers in case if they pets.