• Trust Deliver on what we promise
  • Integrity Communicate honestly and act ethically
  • Community Engage in and support where we work and live
  • Visionary Develop and embrace change and innovation
  • Courage Think big, seek breakthroughs and always be ready when a challenge beckons

Our values

Our values are the foundation of our ethos. They support the development of our people – our greatest asset – and protect the investment made by our clients – our principal focus.

  • You get what we promise
  • We step up to the challenge
  • Positive outcomes for all our clients

TRUST: Deliver on what we promise

We can be trusted to fulfil our promises and provide peace of mind by way of advice, service and knowledge that deliver full insurance solutions in a resourceful, skilled and timely manner.

INTEGRITY: Communicate honestly and act ethically

Integrity is our sense of honesty and commitment in regard to the motivations for our actions. We achieve this by being consistent in our expectations, values, attitude and behaviour, whereby we strive to deliver outcomes for all clients and stakeholders

COMMUNITY: Engage in and support where we work and live

We are proud of our local origins and strive to provide support and security to the communities in which we insure. We endeavour to make a difference by willingly giving of ourselves, our time and our resources in chosen community projects and initiatives.

VISIONARY: Develop and embrace change and innovation

We are visionary in business with a clear, distinctive and specific plan for the future. We are innovative and always look for new ways of doing business, with the ultimate goal being positive change to achieve maximum client satisfaction.

COURAGE: Think big, seek breakthroughs and be always ready when a challenge beckons

We have a willingness to try new things. We don’t want to waste your time so we say it like it is. We thrive on putting together plans that you haven’t seen before. It requires us to stand up and dare to be different.