Some customers have been targeted with hoax emails either purporting to be from RSVP or from an RSVP member, and included a link to an external website, either to verify your profile or find out more about the member. Following the link will take you to a fake version of the targeted website, and if you attempt to login on this fake site then your profile details may be captured and your profile subsequently compromised.
Scam emails from people claiming to be RSVP members
Some members have reported that they have received messages in the form of a message or chat message within RSVPs secure exchange, asking them to visit an external url to find out more about the sender.
Hoax emails purporting to be from RSVP
Some customers have been targeted with hoax emails purporting to be from RSVP. Generally, emails such as these will allege that there is a problem with your profile, and will ask you to verify your profile or to re-confirm your profile details by following a link within the email.
This scam tactic is commonly known as "phishing", and Internet Banking websites are more commonly the target. If you believe that you have received a "phishing" email, please forward the email to support@rsvp.com.au so we can investigate, and list it below accordingly.
As with all your online activities, you should always take great care when following links from emails. If you do follow a link from an email, always check that the link takes you to the site you intended - ie. in our case, the URL should contain: rsvp.com.au. (i.e. http://www.rsvp.com.au/online+dating/testimonials.jsp , which is our success stories section).
If you received one of these emails and you entered your password after following links within it, then it's possible that you have provided your RSVP login details to a scammer. You should change your password immediately. Also, if you have any other online accounts that share the same password (eg. Hotmail, etc.), then you should change these too.
RSVP has been made aware of following "phishing" emails. These emails are NOT legitimate RSVP emails, and any assertions that there is a problem with your profile (or your credit card) are not correct.
The first example is from someone who claims to be an RSVP member, and the message appears within the usual email received template.
Have you received a suspicious email supposedly from RSVP that's not listed here? If so, please feel free to forward the email to support@rsvp.com.au so we can check it out, and list it accordingly.