Get certificates 5 days faster
by applying online!
It takes 5 days to process your certificate when you apply online, and 10 days when you use the paper form!
Estimates in working days. Add up to 6 days for Australia Post.
When can I expect my certificate?
Last updated Monday 13 February 2016
Certificate type
Processing time*
Birth certificates
10 business days
Birth certificates for newborns
20 business days
Marriage certificates
10 business days
Marriage certificates for newly married couples
20 business days
Change of name certificates
20 business days
* add up to 6 days for Australia Post's Regular Post service.
These times do not include applications submitted by 3rd parties (eg: lawyers, the State Revenue Office etc)
Opening hours
Open 8am - 4pm*
Monday to Friday
(excluding public holidays)
Peak time 11am - 3pm
Wait times may be 2 hours or more during peak times
Secure access for service partners
- Medical Practitioners
- Funeral Directors
- Hospitals & Birthing Centres
- Marriage Celebrants
- Legal Practitioners
- Authorised Agencies