Sales & Product Inquiries
Apple Store
Visit the Apple Online Store to purchase Apple hardware, software and third-party accessories. To purchase by phone, call 1-800-MY-APPLE.
Apple Retail Stores
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Find Apple Authorized Resellers
Use our Reseller Locator to find an Apple Authorized Reseller in Canada.
Apple Authorized Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organizations.
Get financing for you, your business or your school
Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses. Speak with your Apple representative to learn more.
Find Authorized Training Centers
Use our Training Center Locator to find Apple Authorized Training Centers worldwide.
Find Consultants
Visit our Apple Consultants Network page to find a consultant in the U.S. or Canada.
Become a Consultant, Reseller or Service Provider
Join Apple as a consultant, reseller or service provider.
Customer Service
Apple Store Customer Service
To view the most up-to-date status and make changes to your Apple Online Store order, visit online Order Status. You can also contact Apple Store Customer Service at
North American Corporate Contacts
Canada
- Apple Store (Consumer and Education Individuals)
(800) MY-APPLE (800-692-7753) - Apple Store (Education Institutions)
(800) 800-2775 - Apple Financial Services
(800) 854-3680
Product & Technical Support
Browse online support
Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.
For help with Beats by Dre headphones and speakers, visit Beats Support. For help with the Beats Music streaming service, visit Beats Music Support.
Contact Apple Support
Need service or support? Start your request online and we’ll find you a solution.
More ways to get help:
- Contact iTunes Store support
- Canada technical support:
(800) 263-3394 - See all worldwide support telephone numbers
- Contact a mobile carrier
- Make an appointment at an Apple Retail Store Genius Bar
- Find an Apple Authorized Service Provider
- Beats support:
(800) 442‑4000 (U.S.) or see all worldwide support telephone numbers
If you have a disability, such as a vision, hearing or physical impairment, call (877) 204-3930 for direct access to Apple representatives who are trained in providing support using accessibility services.
Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.
Apple Canada Customer Accessibility
Please visit Apple Accessibility to get additional information and provide feedback on the accessibility features found in Apple products. See also Apple Canada’s Accessibility Standards Policy and Plan.
Lost or Stolen Apple Products
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple ID and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
Legal
For legal questions, please go to apple.com/legal/contact and select from the drop-down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop-down menu.