Bundle Australia Pty Ltd (ABN 93 166 158 345) and its related and associated bodies corporate (Beevo, us, we, our) maintain a policy of confidence concerning your (you, your) personal information (Privacy Policy).
This Privacy Policy has been developed in accordance with the Privacy Act 1988 (Cth) (Privacy Act). The Privacy Policy applies to the collection, storage, use and dissemination of your personal information by us. By accessing the Beevo website at http://www.beevo.com.au (Website) or otherwise utilising our services, you accept the terms of this Privacy Policy. This Privacy Policy applies to information provided to us via the Website or any other means, including on-site collection of information by our Beevo advisors.
1. Your personal information
(a) We may collect personal information directly from you, including your name, date of birth, your current and previous addresses, payment information, your phone number, e-mail address, and your occupation and other information required by our participating providers to provide you with goods and services.
(b) If we are required to collect sensitive information such as your race, ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships or details of health or disability, we will only collect such information if:
(i) you have given express consent to us to do so and the information is reasonably necessary for us to carry out our functions or activities; for example if the information is in relation to a quote for health or lifestyle insurance;
(ii) the use of this information is required or authorised under Australian law or a court or tribunal order; or
(iii) the information is necessary for the establishment, exercise or defence of a legal claim.
2. Collection of information
(a) Beevo collects personal information in a variety of ways. It is our usual practice to collect personal information directly from you, for example when you make an enquiry about or seek a quotation for a product or service offered by our participating providers, visit the Website, send us an email, or during a consultation with our Beevo advisors.
(b) We may also collect personal information from third parties such as your representatives or publicly available sources of information, or from marketing and similar lists.
(c) If someone other than you provides us with personal information about you that we did not ask for and we determine that we could have collected this information from you had we asked for it, we will notify you as soon as practicable. However, this notice will not be provided if doing so would be a breach of an obligation of confidence. If we could not have collected this personal information, we will lawfully de-identify or destroy that personal information.
3. Use and disclosure of information
(a) Your personal information may be used by us in a number of ways including:
(i) to provide our products and services;
(ii) to answer your inquiries and deliver customer service
(iii) to ensure we comply with the requirements of our participating providers;
(iv) to conduct market market analysis;
(v) to enhance your use of the Website;
(vi) to improve the Website or our business operations (including in the development of new products and services);
(vii) to keep you informed of upcoming events and our activities that might be relevant to you;
(viii) as required or authorised by law.
(b) We will not disclose information that personally identifies you to any third party other than as set out in this Privacy Policy without first obtaining your consent.
(c) In order to deliver our services, we may disclose your personal information to other organisations but only in relation to providing our services to you. This disclosure may include providing your personal information to:
(i) third party organisations that require your information to set up any accounts as part of any bundle or package;
(ii) other organisations involved in the operation, hosting and management of the Website;
(iii) our professional advisers, including our legal advisers and accountants; and
(iv) government and regulatory authorities.
(d) We take reasonable steps to ensure that these organisations are bound by privacy obligations in relation to the protection of your personal information.
4. Cookies
When you visit the Website the server may attach a “cookie” to your computer’s memory. A “cookie” assists us to store information on how visitors to the Website use it and the pages that may be of most interest. This information may be used to provide users of your computer with information that we think may interest them. If you choose, you can configure your computer so that it disables “cookies” or does not accept them, however you may not be able to access certain areas of the Website or take advantage of the improved web site experience that cookies offer.
5. Direct marketing
(a) We may use personal information about you for the primary purpose of providing you with our services. We may also use it for other purposes for which you might reasonably expect us to use that information. This includes sending you information about new developments, products, services and special offers by post, telephone or any form of electronic communication. You authorise us to use any email address or other contact information you provide to us at any time for this purpose.
(b) If you do not want us to use your personal information for direct marketing purposes, you may opt-out of receiving direct marketing at the time of providing your personal information or you may request at any time that we not send direct marketing communications by contacting us via hello@beevo.com.au
(c) You agree and acknowledge that even if you opt out of receiving marketing material, we may still send you essential information that we are required to send you relating to the services we provide.
6. Accuracy and Access to your information
(a) We take reasonable steps to ensure that the personal information held by us is accurate, complete and up to date.
(b) If you believe that any of your personal information is inaccurate, please contact us and we will take reasonable steps to correct it.
(c) If you request access to the personal information we hold about you, we will respond to your request within a reasonable period of time and, where reasonable and practicable, give access to the information in the manner you request. This will be subject to any exemptions allowed under the Privacy Act.
(d) We may charge a reasonable fee for providing that information.
7. Third Parties and your information
(a) We will only collect, store, use or disseminate information that personally identifies you as set out in this Privacy Policy unless we are required by law to protect our rights or property (or those of any third party) or to avoid injury to any person.
(b) This Website may link directly to websites operated by third parties (Linked Websites). You acknowledge that Linked Websites are not operated by us. We encourage you to always read the applicable privacy policy of any Linked Website. We are not responsible for the content or practices of the Linked Websites or their privacy policies regarding the collection, storage, use and dissemination of your personal information.
8. Transfer of Information Overseas
(a) We may use third party service providers (including service providers set out in clause 10(b)) who may disclose your personal information to parties in foreign countries including:
The United States of America
By providing personal information to us you consent to this disclosure.
(b) We take reasonable steps to ensure that each organisation that we disclose your personal information to is committed to protecting your privacy.
9. Your consent
By your use of the Website and our services, you consent to the collection, storage, use and dissemination of your personal information in accordance with this Privacy Policy and as otherwise permitted under the Privacy Act.
10. Storage and security
(a) We will use all reasonable endeavours to keep your personal information in a secure environment, but this security cannot be guaranteed. Our procedures are designed to prevent your personal information being accessed by unauthorised personnel, lost or misused. If you reasonably believe that there has been unauthorised use or disclosure of your personal information please contact us (see below).
(b) However, by providing personal information to Beevo, you consent to your information being stored and processed on a data server or data servers (such as cloud services) owned by a third party or third parties that may be located outside of Australia. Beevo will take reasonable steps to ensure that any third party providers are committed to protecting your privacy. If personal information is only routed through servers located outside of Australia, this not regarded as a disclosure.
(c) If we no longer require your personal information, unless we are required under Australian law or a court or tribunal order to retain it, we will, take reasonable steps to destroy or securely delete your personal information in accordance with our document retention policy.
11. Variation and consent to variation
We may vary the terms of this Privacy Policy at any time. You should check this Privacy Policy regularly so that you are aware of any variations made to this Privacy Policy. You will be deemed to have consented to such variations by your continued use of the Website or our services following such changes being made.
12. How to contact us
(a) If you believe your privacy has been breached, or you require access or correction to your personal information, or you have any other questions in relation to this Privacy Policy, you may contact us in writing addressed to our Privacy Officer:
The Privacy Officer
Bundle Australia Pty Ltd
Suite 2, 150 Chestnut Street, Cremorne VIC 3121
or sending an email to us at hello@beevo.com.au
(b) When contacting us, you have the option to either not identify yourself or to use a pseudonym. However, this will not apply if it is impracticable for us to communicate with you that way or if we are required or authorised under Australian law (or a court or tribunal order) to only deal with individuals who have identified themselves.