Fix a problem

Find solutions to the most common problems

When something isn’t working like it should, we’ll help you sort it out. Find troubleshooting tips for common problems related to your account, the app, and more.

Quick Answers To

Common Questions

I can't log in!

Click below to have a reset link emailed to you, or scroll down for troubleshooting instructions. Reset my password I canno...

Why is my account suspended?

In order to maintain a safe environment for users on Twitter, we may suspend accounts that violate the Twitter Rules. Common r...

Can I reactivate my account?

Deactivated accounts can be reactivated within 30 days of deactivation by logging in with the account username (or email addre...

What can I do if I think I'm hacked?

If your account has been compromised but you're still able to log in, this page will help you secure your account and stop unw...

Why can't I follow people?

If you attempt to follow an account and see a prompt that says You are unable to follow more people at this time, there are tw...

How do I confirm my email address?

When you add or change the email address attached to your account, we’ll send you an email asking you to confirm the change. I...