ALPA FOODcard
What is the ALPA FOODcard? |
The idea of the ALPA FOODcard is to assist families to provide food through out the whole pay cycle. It has been designed primarily as a family budgeting tool. |
Where did the idea come from? |
The ALPA FOODcard idea evolved from community consultations at Gapuwiyak in 2004 regarding a Shared Responsibility Agreement to support ALPA’s Health & Nutrition Strategy. Participants explained that for the Health & Nutrition policy to work there needed to be a way to avoid the “humbug” that takes money away from families eating healthy regular meals. The underlying principle outlined by the ALPA Board of Directors is to resolve this issue and for each customer to make their own choice about how much money they wish to allocate to the card. |
Who can have a FOODcard? |
Any ALPA customer: people, families, homeland centres, council or school organisations. As well as a family budgeting tool the ALPA FOODcard:
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Getting started |
There is a $5 fully refundable deposit on each card issued. There is no restriction on how many cards an individual or organisation can hold. The conditions for use of the ALPA FOODcard will be explained to each card holder in English or Yolngu matha. The card holder will be given a copy of the Product Disclosure Statement and will be required to sign in acceptance of the Terms and Conditions related to the ALPA FOODcard. There are no identification requirements. |
Making a deposit |
Money can be paid onto a card by:
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Using the ALPA FOODcard |
Once money has been transferred to the card there is no delay in making purchases. The balance on the card is displayed and the balance reduces as each item is rung up on the register. The card cannot be overdrawn. Items blocked by the register for purchase from the ALPA FOODcard can then be paid using cash or EFTPOS by the customer. Service fees will not be passed onto customers. ALPA will cover service fee cost’s. |
Security |
The ALPA FOODcard has a signature panel on the reverse that customers may choose to sign. This can be left blank if the holder wishes for other family members to do their shopping. A password facility is available with the card as additional security but a signature is required from the person making both deposits and purchases. Transaction histories are also available. Card holders are encouraged to store their card in a safe place. |
Lost ALPA FOODcard |
Lost cards can be replaced. A block is placed on lost cards which can then be reissued within 2 days. A copy of a recent deposit slip (with signature) is required when reporting a card lost. The residual balance on those cards inactive for more than 12 months defaults to a benevolent fund. |
Who decides what can be purchased? |
Extensive community consultation has included most grocery food items and baby requirement in line with ALPA’s healthy choice policy. Excluded items include soft drinks, cigarettes, tobacco and toys. Categories will be refined during the trial period. |
More information |
The ALPA FOODcard project uses the Worldsmart Retech Grocery Manager System and the introduction has been partially funded by a Shared Responsibility Agreement between ALPA and the Department of Family and Community Services. Queries can be directed to: andrewhepworth@alpa.asn.au henryharper@alpa.asn.au and Clare Brown, ALPA’s Nutritionist on nutrition@alpa.asn.au |