Live chat is the easiest and fastest way for the customer to contact foodpanda whenever there is a problem. Agents can handle multiple chats at once, so the wait time is reduced and customer’s have a better experience.
Jorge Vernetta, Global Operations Manager at foodpanda
Since Zopim's acquisition, we've been busy integrating our award-winning live chat software into the Zendesk family of products. Today Zopim also becomes a part of the Zendesk brand.
