Queensland

Felicity Caldwell

Felicity Caldwell covers politics for brisbanetimes.com.au

Culture issues and an unwillingness to share bad news highlight an opportunity for Queensland Rail.

QR culture needs new energy and innovation

The report pointed to a culture within the QR operations team relying on intuition, complacency and being reluctant to share bad news, which suppressed the identification, escalation and resolution of issues.