Aussie telcos need to rein in their call centre liars
Optus' heavy-handed NBN migration tactics highlight how far telco call centres are prepared to bend the truth.
Adam Turner is an award-winning Australian technology journalist with a passion for gadgets.
Optus' heavy-handed NBN migration tactics highlight how far telco call centres are prepared to bend the truth.
Phones and broadband services are being cut as part of Optus' rush to shut down its HFC cable network in NBN-ready areas.
Telstra's Nighthawk is packed with features but right now it struggles to deliver on its promise of Australia's fastest mobile broadband speeds.
Optus is ignoring the NBN's 18-month switchover commitment and threatening to cut off cable customers within weeks, using strongarm tactics to sign them up as Optus NBN customers.
Optus is systematically pulling the plug on its "Optus TV features Foxtel" service, ignoring the NBN's 18-month switchover commitment as it races to shut down its HFC cable network.
Local movie fans will no longer receive iTunes or Google Play download codes when buying Marvel, Pixar and Dreamworks movies on disc, as The Walt Disney Company abandons its Digital Copy Plus service in Australia and New Zealand.
Designed to slide under your television rather than hang on the wall, Sonos' new Playbase soundbar will be a good fit for many lounge rooms chasing better sound.
After years of uncertainty Australian TiVos will lose access to the TV guide after October, leaving thousands of lounge rooms in the lurch.
The iPhone generation has grown up with onscreen keyboards, but do old-school smartphone users still pine for their old Blackberry's physical keyboard.
The first security camera to tie into Apple's smart home ecosystem, D-Link's Omna 180 Cam HD makes it easy to keep an eye on things while you're out and about.
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