A11 Purpose Domestic Services

Why should a customer hire you over another service provider?

We have integrity and we offer a service we guarantee. We pride ourselves on doing the best job we can do as it reflects who we are and the pride we strive to bestow.

What experience, skills, qualifications or training do you have to make you the right person for the job?

Over 35 year experience in handyman general maintenance. Diploma in Engineering (Australia) held in respect to welding. Large jobs or small jobs - perfection is what we strive for.

Is there a particular aspect of your trade or industry that you specialise in?

Welding is my number passion and when incorporating it with panel beating it is a pleasure to mold vehicles back to their original state or create something new in regard to modifications

How do you normally charge for your service?

Most jobs would require to be seen first to give an accurate price especially with panel beating jobs. Impossible to quote unless you can see exactly what is required.

What makes your pricing competitive?

We offer a guarantee of high quality service and we quote fairly. Honest appraisal of time given - No more, No less!

Are there any special offers you would like to offer to Oneflare customers?

If a customer recommends our services to a friend and that friend takes up our service and states how they heard of us - we will offer a discount (15%) to that customer on the next job.

How can a customer save money before you start the work? Please give 3 tips

Dropping off and collecting of vehicle (saves a travelling fee being charged) If more than one job (discount offered overall on quote)

What are the typical things that you need to know before you can provide a quote to a customer?

Location of job Availability of customer Have they received previous quotes? 'Can we beat that quote policy'

Are you an insured business and do you guarantee your work?

All work is guaranteed and for any reason a customer would not be happy we are open to communication and it is our goal to have satisfied happy customers.

What makes you the most reliable and trustworthy person for the job?

Over 35 years of experience and a wealth of knowledge. We treat customers as we wish to be treated - with respect, honor, integrity and charge a fair price for a fair job.

What questions do customers most commonly ask you and what is your answer?

How long will it take to fix? Generally, this is noted after siting work to be actioned. When are you available to start? We check our diary and schedule a day and time that is convenient to both of us. How much do you charge? $40 an hour for small jobs and for larger jobs we offer one set price.

What questions should a customer ask to hire the right service professional?

What are your skills and qualifications? How long have you been in the industry? Have you got any references?

What do you like most about your job?

I can work my own schedule and being of service to others

How did you decide to get into your line of work?

I have a genuine passion for fixing things. Taking something that is damaged (including rust) and requiring some TLC and turning it into a vehicle that looks new is my ultimate goal. Very rewarding and satisfying.

Do you have a favourite customer story you would like to share?

No I don't as I am requested to do a specific job, which I do to the highest professional level and personal gratification and there has not been a favourite customer story to tell. I do the job and I have happy customers.