In today's post, we'll be discussing AdMob account suspensions due to invalid traffic.
We have found that there are two types of publishers who may have invalid traffic issues with their accounts. The first are publishers who may unintentionally send invalid traffic to their accounts, typically by testing on live ads. For those, we hope that increased transparency into our policies and processes can decrease these unintentional violations and help our publishers play by the rules. The second are publishers who intentionally bypass our rules, ending up with a variety of invalid traffic issues in order to artificially inflate their ad revenue. That’s why we work hard to maintain a policy compliant ecosystem for our publishers, advertisers, and users. In short, if you play by the rules, AdMob is here to help you grow your business.
We receive many questions about account suspensions, so let's go through the top questions about this process and steps you can take to help keep your account in good standing.
What is invalid traffic anyway?
Invalid traffic includes any clicks or impressions that may artificially inflate an advertiser's costs or a publisher's earnings. Invalid traffic covers both intentionally fraudulent traffic as well as accidental clicks.
Please note that clicks on Google ads must result from genuine user interest, and any method that artificially generates clicks or impressions is strictly prohibited by our program policies. If we observe high levels of invalid traffic on your account, we may suspend or disable the account to protect our advertisers and users.
What is an account suspension?
If your account was suspended due to invalid traffic, ad serving has been turned off on all of your content for a fixed period (most frequently 30 days). This includes any website, YouTube channel, and/or mobile app. Please know that we will deduct revenue from your account and will credit advertisers with the withheld revenue where appropriate and possible. If there are no further compliance issues with your account, it will be automatically re-enabled after the fixed period.
Please note that your account is still active, and an account suspension is not the same as having your account disabled. If your account was disabled due to invalid traffic, your account is no longer serving ads, and you will be unable to monetize with any Google ad solutions. As with account suspensions, please know that we will deduct revenue from your account and will credit advertisers with the withheld revenue where appropriate and possible.
Visit our Help Center for more information about suspended accounts or disabled accounts due to invalid traffic.
Why did my account get suspended?
In addition to monitoring for policy violations, we analyze all clicks and impressions to determine whether they might artificially drive up an advertiser's costs or a publisher's earnings. If we determine that your account has invalid traffic, then we may suspend or disable your account. Please know that we may deduct revenue from your account and may credit advertisers for the invalid traffic we detect.
Here are common reasons why your account may get suspended:
We recommend that you check your associated AdMob email for more information regarding your account suspension.
What steps should I take during the suspension period?
Account suspension gives you time to investigate the sources of invalid traffic, identify and block suspicious traffic, and put measures in place to ensure clean traffic. We recommend using Firebase Analytics to help you best understand, monitor, and evaluate the traffic to your app. This may also help you identify sources of invalid traffic.
Visit our Help Center for more information about suspended accounts due to invalid traffic.
How can I appeal an account suspension?
Account suspensions are currently not appealable.
You can use this time to investigate your traffic sources and make adjustments to help prevent invalid traffic in the future. Provided that there are no further compliance issues with your account, it will automatically be reinstated once your suspension period is served.
Please don't fill out the invalid traffic appeal form because that form is reserved for disabled accounts, and you will receive an email that says we can't process this appeal.
If you would like to provide additional feedback to help us improve our processes and communications, you may do so using our suspended publisher feedback form.
When will my account be re-enabled?
If there are no further compliance issues with your account, it will be automatically re-enabled after the fixed period (most frequently 30 days).
What happens if after my account was re-enabled, my account continues to generate invalid traffic? If, after your account has been re-enabled, invalid traffic persists and continues to contribute low value traffic to our ads ecosystem, then we may need to disable your account.
Visit our Help Center for more information about suspended accounts due to invalid traffic. We look forward to your return to the AdMob network in good standing after the suspension ends.
Posted by: Danielle Chang, Ad Traffic Quality team
"Implementing AdMob rewarded ads helped us not just monetize non-spending users but increase overall revenue of the game, including IAP revenue. Also, AdMob mediation made it easy to compare our ad performance across ad networks." - Somin Oh, Ad Monetization Manager @ JoyCity
Mobile games mean more than just fun. They mean business. Big business. According to App Annie, game developers should capture almost half of the $189B global market for in-app purchases and advertising by 20201.
Later today, at the Games Developer Conference (GDC) in San Francisco, I look forward to sharing a series of new innovations across ad formats, monetization tools and measurement insights for apps.
There’s no better way for a new user to experience your game than to actually play it. So today, we introduced playables, an interactive ad format in Universal App Campaigns that allows users to play a lightweight version of your game, right when they see it in any of the 1M+ apps in the Google Display Network.
Playables help you get more qualified installs from users who tried your game in the ad and made the choice to download it for more play time. By attracting already-engaged users into your app, playables help you drive the long-term outcomes you care about — rounds played, levels beat, trophies won, purchases made and more.
"Jam City wants to put our games in the hands of more potential players as quickly as possible. Playables get new users into the game right from the ad, which we've found drives more engagement and long-term customer value." Josh Yguado, President & COO Jam City, maker of Panda Pop and Cookie Jam.
Playables will be available for developers through Universal App Campaigns in the coming months, and will be compatible with HTML5 creatives built through Google Web Designer or third-party agencies.
Improve the video experience with ads designed for mobile viewing
Most mobile video ad views on the Google Display Network are watched on devices held vertically2. This can create a poor experience when users encounter video ad creatives built for horizontal viewing.
Developers using Universal App Campaigns will soon be able to use an auto-flip feature that automatically orients your video ads to match the way users are holding their phones. If you upload a horizontal video creative in AdWords, we will automatically create a second, vertical version for you.
The auto-flip feature uses Google's machine learning technology to identify the most important objects in every frame of your horizontal video creative. It then produces an optimized, vertical version of your video ad that highlights those important components of your original asset. Early tests show that click-through rates are about 20% higher on these dynamically-generated vertical videos than on horizontal video ads watched vertically3.
Unlock new business with rewarded video formats, and free, unlimited reporting
Developers have embraced AdMob's platform to mediate rewarded video ads as a way to let users watch ads in exchange for an in-app reward. Today, we are delighted to announce that we are bringing Google’s video app install advertising demand from AdWords to AdMob, significantly increasing rewarded demand available to developers. Advertisers that use Universal App Campaigns can seamlessly reach this engaged, game-playing audience using your existing video creatives.
We are also investing in better measurement tools for developers by bringing the power of Firebase Analytics to more game developers with a generally available C++ SDK and an SDK for Unity, a leading gaming engine.
With Firebase Analytics, C++ and Unity developers can now capture billions of daily events — like level completes and play time — to get more nuanced player insights and gain a deeper understanding of metrics like daily active users, average revenue per user and player lifetime value.
This is an exciting time to be a game developer. It’s been a privilege to meet so many of you at GDC 2017 and learn about the amazing games that you’re all building. We hope the innovations we announced today help you grow long-term gaming businesses and we look forward to continuing on this journey with you.
Until next year, GDC!
The Game Developers Conference (GDC) is less than one week away in San Francisco. We’re excited to give you a glimpse into how we are helping mobile game developers build businesses and improve user experiences, while monetizing successfully.
Our Google Developer Day will take place in Room 2020 of the West Hall of Moscone Center on Monday, February 27. We'll share how new devices, platforms, and tools are helping developers grow successful businesses and push the limits of mobile gaming. Then stay with us for a diverse set of lightning talks and panels covering topics including virtual reality, machine learning, monetization and more. Here’s a look at the schedule:
Our main keynote will take place in Room 3009 in the West Hall of Moscone Center on Wednesday, March 1.
We’ll also be hosting two additional ads focused workshops on Thursday, March 2.
See all the details about our Google Developer Day here and check out all the other Google talks here.
For more information on our presence at GDC, including a full list of our talks and speaker details, click here. Remember, these events are part of the official Game Developer's Conference, so you will need a pass to attend. For those who can't make it in person, watch the live stream on YouTube starting at 10am PST on Monday, February 27th.
We’ll also be live tweeting on Twitter and sharing on Google+ and LinkedIn, so stay in the loop with what’s happening with #Google #GDC17.
Posted by the Google AdMob Team.
In today’s topic, we’re exploring how you can help stay compliant with AdMob policies when using the AdMob interstitial ad format. If you have ever received a policy message for “Layout encourages accidental clicks - Interstitial Ads”, or have had trouble with implementing interstitials to trigger on time, read ahead for our best practices.
App layouts that encourage accidental clicks are a common policy issue for publishers. When implementing interstitial ads within a mobile app, there may be a slight delay in when the ad gets triggered after a user selects an action. In the example below we can see that an interstitial ad launches unexpectedly with a delay on the second screen after the page has already loaded. This delay can occur due to carrier latency when requesting the interstitial ad.
Carrier Latency causing a delay in the interstitial ad
Pre-loading your interstitial ads will allow you to avoid latency when the ad is displayed to the user. In the corrected example below, the user now clicks on a transitional button and an interstitial ad is shown immediately on action. Once the user closes the interstitial ad they will now be on the next loaded page.
Pre-loading the interstitial ad to trigger on action
To learn more about how to preload your interstitial ads, please follow the AdMob Interstitial Ad developer guidelines for apps developed for Android and iOS.
Implementing these ads in the right way is better for your users, advertisers and for you. AdMob policies are designed to create a positive user experience. For further tips on AdMob Interstitial Ads and Best Practices, check out our official best practices video.
Remember to stay connected on all things AdMob by following our Twitter, LinkedIn and Google+ pages.
Posted by: Zac Campbell, AdMob Publisher Quality Team
All views expressed in this blog post are solely those of the author, and not that of Google. This guest post is from Sreeraman Thiagarajan, a Google Developers Expert in the app marketing and monetization space and a published author on the Economic Times. Sreeraman is featured as our guest blogger to share insights and tips from his experience to help AdMob developers grow their earnings. If you’re new to AdMob, be sure to sign up here.
In the introductory post we saw how AdMob lets app developers take control of monetizing their apps - here’s the second part on optimization and measuring.
Optimizing revenue and volume: A counter question I often get goes like this “But other networks offer better eCPM (more dollar for every one thousand impressions served), why must I choose AdMob?” Answer for this lies in understanding two metrics and the two respective fundamentals behind each of these metrics.
The first metric is ‘fill rate’ which means how many relevant ads can the ad network fulfill as requested by your app? A simple demand-supply equation is the fundamental behind this metric, because there are a lot of advertisers on Google, nearly 1million plus advertisers who want to show their ads (demand) to a potential audience who could be using your app (supply). This equation generates a very high amount of ‘ad requests’ of 200 billion per month, globally. With AdMob on your app, you can join the supply side.
The second metric of eCPM is how much money per thousand impression your app can earn? eCPM differs from network to network, however a simple multiplication of eCPM with fill rate answers this question. If network A offers $1 at a fill rate of 85% then you get 85 cents revenue per thousand ad request (aka RPM). Now if network B offers twice as much at $2 but with a lower fill rate of 30% then you only get 60 cents of RPM. That’s a 25% loss on potential earnings.
Choosing the type of ads to show: There a few standard types of ads, namely Banners, Interstitials, Rewarded, and Native. There’s no fixed formula for which type of banner to use, but one principle developers must strongly adhere to is to ‘preserve user experience’ by integrating ads as unobtrusively and as natively as possible.
Game developers have an advantage in using rewarded ads, this a form of interstitial ad units that enables you to reward users with in-app items such as an extra life, a level jump, a feature unlock, etc., for watching video ads.
Native ads is a boon for publishers and content based apps. It is a component based ad format that matches the look and feel of the app where the ad is being displayed. This makes the ads look like they are a part of the app and reduces obtrusiveness. A simple example of this is a promoted tweet on Twitter or a promoted post on Facebook. It is essentially a tweet or post like any other, but an identified sponsor has paid to promote it.
Banners and interstitials are pretty standard formats. Apps can choose to display banners at fixed positions on screen like the top or bottom. The full-screen ads are called interstitials, these are displayed at natural transition points in the user journey such as between two levels in a game, between two news articles, etc.
Stop guessing and start testing: App developers often suffer from the curse of knowledge, that is, they assume their users know and use the app the way it was meant to be. But more often than not, this is not true and building the app’s advertising strategy on gut feel is bad for business. Optimal monetization happens when users’ journey from acquisition to retention is deeply understood. Thanks to the integration of Google Firebase with AdMob, app developers can use Firebase’s free & unlimited analytics solution for deploying intelligent ad monetization strategies.
Importing Firebase SDK into apps requires no complicated coding. Once integrated, developers can get details like sessions, demographics of users, revenue from in-app purchases, etc., from Firebase Analytics. Besides this, AdMob’s own reports will give you a ringside view on how revenue is generated.
To optimize monetization, it is imperative developers inculcate a habit of continuous testing and tweaking their product strategy based on data and hard insights.
In conclusion, ads are above fifty percent of total revenue generated by apps. According to data point by App Annie and IDC, in-app ads are projected to grow at 3.2X in next two years1. As stated by Gartner, this year, over 268 billion apps are expected to be downloaded worldwide2; apps have no boundary and you never know audience from which country maybe your biggest fans.
Successful app monetization happens when there’s a mind-set of growth. Grow your audience base, preserve user experience, integrate AdMob, and ad revenue will start taking care of itself. Thus giving developers bandwidth to build more products or enhance existing features.
Google has made a lot of resources available on AdMob and if you are a developer with apps that has over 100,000 downloads you can request a free consultation. Both the resources are free of cost. Godspeed and love to see India rise up in charts for generating app revenue.
All views expressed in this blog post are solely those of the author, and not Google. This guest post is from Sreeraman Thiagarajan, a Google Developers Expert in the app marketing and monetization space and a published author on the Economic Times. Sreeraman is featured as our guest blogger to share insights and tips from his experience to help AdMob developers grow their earnings. If you’re new to AdMob, be sure to sign up here.
There’s never been a better time to be an app developer in India. According to reports referenced in the Economic Times, app downloads on Google Play from India grew from 3.5 billion downloads in 2015 to 6.2 billion downloads in 20161. Based on this report, India now holds the top spot in the world for apps downloaded on Google Play, even outranking the US and Brazil.
As noted in a recent article by Quartz India, nearly 90% of India’s over 220 million smartphone users have Android smartphones, so the ~6 billion app download figures comes as no surprise2. However, from a revenue perspective, Times of India reported that India is far behind and does not feature as one of the top ten markets3. (According to Android Authority Japan, U.S, and South Korea rank highest4).
World over, an article in MarketWire states that iOS and Android app publishers earned over 89 billion dollars in 2016 as revenue from their app, which includes paid apps, in-app purchases (IAP), and of course ad revenue5. Indian app developers are in need of proven app monetization techniques. When exploring revenue generation opportunities by deploying Google’s in-app advertising suite, AdMob is a great starting point.
Here’s how:
Don’t be shy or scared of using in-app ads. In my interaction with many startups and app developers, there’s a disturbing insight I’ve discovered. Many developers think using in-app ads are a clichéd way of generating revenue, and that they must come up with a unique and novel way of making money. Nope, it is not necessary to reinvent the wheel. Ad supported businesses have been thriving for decades . Besides being a source of income for a publisher, advertising subsidizes the price of a product for consumers. For example, if not for ads in a local newspaper, we may have to pay 10x or more than its current selling price. The concept of freemium apps may never have picked up as well.
Many of the largest and most recognizable apps use advertising to support their business model. Rather than reinventing their revenue models, they constantly innovate to maximize the ad revenue. From major sporting events to longstanding publishing houses to new age tech-based content providers, every one of them smartly leverages the power of monetizing the massive eyeballs they receive by showing ads, without disrupting the user experience.
An app or game is no different than our above examples. These apps and games can generate money through ads if they can garner users at scale and engage them frequently (converting them into DAU’s or daily active users). Google’s AdMob can help developers immensely in building an ad-supported app and in diversifying revenue streams beyond paid subscriptions or in-app upgrades and purchases.
Picking the right in-app ad platform: There are many options to chose from when picking an ad monetization platform. In fact, there are over 50 ad networks that app developers can choose from, or they can even build their own ad serving mechanism within the app to show ‘house ads’ - the ability to cross promote other apps or services of yours. Or one can also sell ad inventory (such as a masthead, a branded product placed within an app, or branded power-ups in games, etc.) through direct sales teams. However, building one’s own ad suite or depending largely on direct ads is not scalable, and warrants too much time and effort of developers and ad sales team alike to make this work profitably. This is where AdMob makes its biggest contribution in making life easy for both iOS and Android developers.
AdMob has a built-in mechanism that lets developers show ‘house ads’ to cross promote their portfolio of other apps for free. AdMob can also power your direct deals, which lets you run your own directly-negotiated ad deals with advertisers.
Another exciting feature of AdMob is ‘mediation’. Mediation is a technology which helps apps to maximize the number of ads shown in an app, and thus helps increase revenue. Through AdMob mediation, one can integrate nearly 40 different mobile ads networks and even engage in SDK-less mediation for a select set of networks. With mediation, apps can enjoy the benefit of dynamic bidding and direct integration with other ad networks, which allows automatic CPM updates. This eliminates time and effort taken to manually adjust bidding floors. In terms of in-app monetization, AdMob is one handy tool that has all you need to survive - and thrive.
Watch out for the part 2 in this series where we’ll discuss optimizing and measuring app monetization. Google has made a lot of resources available on AdMob here and if you are a developer with apps that has over 100,000 downloads you can request a free consultation here.
