We’ve all had the phone calls, ‘Hello X, we’re calling to say you’re due thousands in compensation for the PPI you were mis-sold’. Normally I just tell the caller not to contact me again or by hanging up the phone. But last week I had a particularly nasty and threatening caller who insisted I should be using that company to check for my mis-sold payment protection insurance. Despite the fact I told the caller instantly I didn’t have it, wasn’t interested and wanted my number to be taken off the list, I was then bombarded with accusations about me not wanting the refund I was ‘owed’. ...read

If I had a pound for every time I’ve been delayed on a train across the UK I would be a very rich woman. The same can't be said for the times I’ve actually claimed for said delayed trains. Now while this is partly due to the fact I’m the kind of person who rarely gets to the end of a ‘to-do’ list, it’s also due to the ridiculously over-complicated system for claiming said delays. ...read