About us
brisbanetimes.com.au brings you breaking news, as it happens in Queensland. We do not publish a newspaper; we deliver a dynamic, interactive multimedia news experience, online and on mobile. The site is updated throughout the day, seven days a week, as news breaks.
Contact us
We value our readers and welcome your thoughts and feedback.
If you wish to provide feedback, have a question or encounter an issue, please click here to send us an email. Our feedback form is available across the whole site, just access the 'Give Feedback' option within the page footer. Please ensure you select the option most appropriate to your email and it will be directed to the appropriate team.
For more specific contact points and instructions, please see the below details:
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Front desk 07 3835 7500 |
Address 140 Ann St, Brisbane, 4000, QLD |
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Editorial feedback
Article feedback
For all article and editorial feedback, please click here and select the 'Editorial feedback' option under Brisbane Times.
Typos, factual errors & broken links
Found a typo or error in an article? Found a broken link? To let us know, click here and select the 'Broken links & typos' option under Brisbane Times.
Send a press release or your news
To submit a press release or advise of a story please email here.
Contacting our Journalists
Individual staff members can be contacted using the initial of their first name followed by their surname then @fairfaxmedia.com.au. Some staff may have a slightly different format for their email, so in the event your email is returned to you as undeliverable, please contact us on 07 3835 7500.
Advertising with Brisbane Times
Advertising
Information on advertising on the Brisbane Times site can be found at the Fairfax Media Adcentre.
Do you have feedback on the advertising within the site? Send your feedback (including complaints) here selecting the 'Advertising feedback & queries' option under the Brisbane Times topic.
General queries & Support
Brisbanetimes.com.au
If you have a query specific to or require assistance with the Brisbane Times site, please contact us here selecting the 'General feedback & queries' option under the Brisbane Times topic.
To report a broken link, click here selecting the 'Broken links & typos' option under Brisbane Times.
Newsletters
A list of all Brisbane Times newsletters is available here.
If you have a newsletter related query or issue (including unsubscribe requests), please contact us here selecting the 'Newsletter queries' option under Other BT queries.
Video & Brisbane Times TV
For all feedback and issue reporting regarding the videos across the Brisbane Times site and the Brisbane Times TV service, please email here selecting the appropriate option under the Video & TV topic.
Mobile site & Apps
To contact us regarding the mobile site or the Brisbane Times app please send your email here selecting the appropriate option under Mobile site & apps.
Syndication, Photo Sales & Front Pages
You can purchase photos and front pages (for both consumer use or licensed for commercial use) from the Fairfax Media Syndication office. They will also assist with all licensing queries relating to Fairfax content. Please visit www.fairfaxsyndication.com or contact +61 2 9282 3636 or 1300 136 466 or syndication@fairfaxmedia.com.au.
Fairfax Media membership
Membership
The Brisbane Times site is part of the Fairfax Media Network. Membership is free and gives you access commenting on articles, enabling site settings (see the 'cog' icon in the dock at the very top of every page on the site), newsletters, alerts, competitions and special offers.
To manage your membership account (update details & reset password) click here.
You can use the same membership login across many sites within the Fairfax Media network, such as:
Privacy Policy & Conditions of Use
The Fairfax Media Privacy Policy is available here and our Conditions of Use statement is available here.
The Australian Press Council
brisbanetimes.com.au is bound by the Standards of Practice of the Australian Press Council. If you believe the standards may have been breached, you can contact brisbanetimes.com.au directly (please see the article feedback options listed above) or approach the Council by email (info@presscouncil.org.au) or phone (02 9261 1930 or 1800 025 712). For further information, see www.presscouncil.org.au.
How do I obtain permission to republish Fairfax content?
You can purchase or license all Fairfax Media copyright content either directly from Fairfax Syndication or via Copyright Agency Limited (CAL) RightsPortal service for text articles only.
Fairfax Media Reprints & Permissions
With CAL's RightsPortal service it’s faster and easier than ever before to secure permission for articles from Fairfax Media titles to be reused in a reprint, book/textbook, website/blog, intranet/extranet, email, newspaper, newsletter/flyer, journal/magazine, presentation/slide kit, annual report, course pack, training materials, photocopy, documentary, or on television.
Click on the Reprints & permissions link option above the online article to open the RightsPortal page.
1. Select the way you would like to reuse the content
2. Create an account if you haven’t already
3. Accept the terms and conditions and you’re done
Photographs & Front Pages
Photographs and Front Pages can be purchased for consumer use or licensed for commercial use from www.fairfaxsyndication.com.
Enquiries
For questions regarding licensing Fairfax content, please contact Fairfax Media Syndication on +61 2 9282 3636 or 1300 136 466, or email syndication@fairfaxmedia.com.au.
For questions about using the RightsPortal service, please contact CAL via phone +61 2 9394 7600 or email clearrights@copyright.com.au.