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Being busy: a blessing or a curse?

Date

Work in Progress

James Adonis is one of Australia's best-known people-management thinkers

View more entries from Work in Progress

Recent research indicates all this busyness may not be such a bad thing after all.

Commuters going between  increasingly busy work and personal lives.

Commuters going between increasingly busy work and personal lives. Photo: John Phillips

Last year I wrote about hurry sickness, a perverse addiction compelling many of us to cram as much into our lives as we can.

We frenziedly dash from task to task and event to event, proudly proclaiming to every sympathetic ear just how frantically busy we are.

Being busy, in and of itself, made people happier because idleness, as the researchers suggest, 'is potentially malignant'.  

The article was clearly negative. But recent research indicates all this busyness may not be such a bad thing after all.

Children busy at school and with ever-increasing homework.

Children busy at school and with ever-increasing homework. Photo: David Butow

Not in the workplace, anyway. The culmination of five studies, published a few months ago by the Universities of Columbia, Miami, Pittsburgh and Florida, found being busy can actually make you more motivated and productive.

The first study of 201 participants showed busyness made people feel as though they were using their time more effectively. Of course, they may not have been using their time effectively at all but their perception was that they had.

Which is why the second study, this time of 178 people, is so interesting. The participants were asked to think of a time that week they had missed a deadline. Those who described themselves as busy were the ones most likely to say the missed deadline was due to an unexpected cause beyond their control. 

"If idle people remain idle, they are miserable."

"If idle people remain idle, they are miserable." Photo: Pat Scala

Were they just pointing fingers? Perhaps. But the disappointment they felt still motivated them to try harder in a bid to make up for it, which was also replicated in the third study. It was the fourth one, however, that was among the most trustworthy because it moved away from how people perceive themselves and more towards how they react in real-world environments.

Students were told they'd be given cash if they finished a task early. Those who missed the deadline were asked if they were busy at the time they missed it. If they were indeed busy, they were then more likely to complete the task faster than those who were idle. In other words, having more time on your hands, at least in the context of deadlines, makes you less productive.

Precisely how unproductive? Well, the fifth and final study, which comprised half a million tasks by almost 29,000 users, discovered it took busy people an average of 12 days to complete an activity. In contrast, it took non-busy people 19 days. 

According to the scholars, this leads to the following conclusions:

·        To make yourself more productive, keep at the front of your mind all the tasks you need to complete and break your existing goals into smaller chunks. These acts won't necessarily make you busier per se, but they'll make you "feel" busier, which is apparently just as effective.

·        To make your employees more productive, keep them busy. It's "a simple and effective antidote to chronic procrastination and task-completion tardiness." But be mindful that making them too busy could be counterproductive since they just end up feeling overwhelmed.

OK, so being busy seems to be a good thing but does it make us happy? For an answer to that question we need to go back to 2010 and a study led by the University of Chicago. In a series of experiments, the scholars sought to figure out whether people preferred to be busy and whether this brought them joy.

In short: sort-of and yes.

When given a choice, most people preferred to be idle. But ultimately it didn't matter whether they were busy by choice or by force. Being busy, in and of itself, made people happier because idleness, as the researchers suggest, "is potentially malignant. If idle people remain idle, they are miserable."

What do you prefer? To be busy or to be idle?

James Adonis is the author of 'Employee Enragement'

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5 comments so far

  • Are you serious about beating procrastination? I've been struggling with mine for the last 10 years and read countless books and self help methods. Here is what I'm having best results with. First of all, procrastination bulldozer method has worked wonders for me. I highly recommend you apply it. Secondly, whenever you have a task that takes less than 5 minutes to do, do it right away. No delays. I'm really starting to take control of my life now.

    Commenter
    lia
    Date and time
    June 10, 2016, 6:49AM
    • Outdated thinking dies hard and you have to laugh when you hear of old maxims like: the devil finds work for idle hands.

      Nothing is further than the truth, it is a myth to be productive or busy 24/7/365.

      You need space and silence as your body daily process visual and sensory data of the world; neuroscience will tell your bio-system will overload and all sorts of pyschosomatic illnesses fester and build up over time due to your belief that you have to be busy

      It's a real risk in this digital age.

      Artists too will tell you not to be busy and do nothing, down tool time; its like a blank canvas awaiting for creative ideas to emerge after a respite from business, how else will they form with crowded activities and thoughts ?

      Don't feel guilty, digital slavery is unhealthy.

      Commenter
      outdated thinking
      Date and time
      June 10, 2016, 9:55AM
      • Have to agree. Of course, artists are a special case, because they have a passion, they have an all-consuming interest, so they are not going to be completely idle. They do need down time though. Emptiness, space, into which the ideas will hopefully flow and develop.

        But for ordinary mortals, the same applies. You need a balance between busy, and emptiness and space, to feel contented. Productivity for the sake of productivity might make you feel efficient, but it will take its toll eventually and leave you exhausted and spent. And people who have nothing to do that interests or excites them are likely to sink into despondency and do less and less as the days stretch out ahead. Having a passion, goal or interest that motivates you is so important.

        Commenter
        lola
        Date and time
        June 11, 2016, 7:47AM
    • I wanted to write a comprehensive comment, but couldn't really be arsed...

      Commenter
      Observer
      Location
      Perth
      Date and time
      June 10, 2016, 4:04PM
      • There is a difference between being busy and being overloaded. The main problem today is they expect less and less people to do more and more, with little directions on what they should be doing. Senior management is so enamoured by "values" and "mission statements" they have lost sight of what is important to the customer and it is left to the people who directly interacts with them to do their best. There is a constant bombardment of emails and if they are left without being answered then the email storm runs rampant. Millions of dollars are wasted on tools that are badly scoped and poorly executed and add another layer of work that has to be done. Busy is invigorating if you can structure your day and aren't blown by the wind.

        Commenter
        interested
        Date and time
        June 10, 2016, 10:27PM

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